# Dutch Speaking Customer Service for Retail industry -Remote in Greece

**Company:** [Patrique Mercier Recruitment By Nellie](http://jobs.workable.com/companies/18zWHQZSzSMzyM23y2Mxqm.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Dutch

[Apply for this job](http://jobs.workable.com/view/39a85f63-9064-4961-bda7-48e47b67e483)

## Description

Patrique Mercier Recruitment FR is excited to announce an opportunity for a Dutch Speaking Customer Service Representative in the Retail Industry. This position is perfect for passionate individuals who enjoy helping customers and are eager to work in a dynamic retail environment.

  

### Responsibilities

-   Provide exceptional customer service to Dutch-speaking clients through various channels, including phone, email, and chat.
-   Assist customers with inquiries related to products, orders, and returns while maintaining a positive shopping experience.
-   Resolve customer complaints and issues in a professional manner, ensuring satisfaction and loyalty.
-   Collaborate with internal teams to efficiently handle customer requests and provide timely solutions.
-   Maintain up-to-date knowledge of product offerings, promotions, and store policies to assist customers accurately.
-   Document all customer interactions to enhance service quality and streamline processes.
-   Contribute to team goals and strive for continuous improvement in service delivery.

## Requirements

-   Fluency in Dutch and English, both written and spoken.
-   Experience in customer service, preferably in the retail sector.
-   Strong communication and interpersonal skills.
-   Ability to handle complaints effectively and demonstrate problem-solving skills.
-   Familiarity with customer service software and Microsoft Office applications.
-   Detail-oriented with strong organizational skills.
-   Eager to learn and adapt in a fast-paced retail environment.

## Benefits

-     Private Health Insurance 
-   Training & Development 
-    Performance Bonus  
-   2 Extra Salaries Per Year Fully Paid Training  
-   Fully Paid Relocation Package ( flight, transfer and hotel )   
-   Free Greek Lessons, discounts and other perks