# Support Officer TH1170

**Company:** [Together Housing](http://jobs.workable.com/companies/eMn1sv5oGxGGEGGe5Sw1bF.md)
**Location:** Darwen, United Kingdom
**Workplace:** on site
**Employment type:** Full-time
**Department:** Operations

[Apply for this job](http://jobs.workable.com/view/39babb7d-6ff0-4d99-afc0-c5f6fdcc1339)

## Description

We are currently seeking a **Support Officer** to join our team in Darwen**.** As a Support Officer within our Supported Housing service, you will play a vital role in supporting individuals and families who have experienced homelessness to rebuild their lives and move towards independence.

You will deliver person-centred, outcome-focused support that empowers customers to develop the skills, confidence and stability needed to sustain safe accommodation and improve their overall wellbeing. Working within accommodation-based schemes or providing floating support, you will manage a varied caseload, responding to both planned support needs and crisis situations with professionalism and compassion.

**Together Housing:** We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. _Further information can be found at this link -_ [_https://togetherhousing-group.my.canva.site/_](https://url.uk.m.mimecastprotect.com/s/T7MkCwnYgtLZ4n5tVfRhJh6Qv?domain=togetherhousing-group.my.canva.site/)

## Requirements

_**Outline of key responsibilities...**_

-   Deliver high-quality, person-centred housing-related support to individuals and families who have experienced homelessness, enabling them to sustain tenancies and move towards full independence.
-   Assess individual needs and risks, co-produce support plans, and regularly review progress to ensure goals and outcomes are achieved.
-   Provide both planned and responsive support, including during periods of crisis, using early intervention strategies to reduce risk and prevent repeat homelessness.
-   Work collaboratively with multi-agency partners including Housing Options teams, Adult Social Care, Children’s Services, health professionals and community organisations to coordinate holistic support.
-   Support customers to explore suitable housing options and prepare for move-on accommodation, promoting long-term stability.
-   Safeguard individuals and families by identifying and responding to concerns in line with safeguarding procedures.
-   Encourage independence by supporting customers to develop life skills including budgeting, tenancy management, maintaining accommodation and accessing employment, education or training.
-   Maintain accurate, timely case records including risk assessments, support plans, incident reports and monitoring data in line with GDPR requirements.

_**We are looking for someone who has...**_

-   A full UK driving license and access to a vehicle (Desirable)
-   Experience supporting individuals and families experiencing homelessness or complex disadvantage.
-   An awareness of safeguarding
-   Strong communication and relationship-building skills
-   A compassionate, resilient and proactive approach with the ability to manage a varied caseload.

## Benefits

### _In return, we are offering the successful candidate in the Support Officer role..._

-   **Starting salary of £25,748**
-   **27 days holiday** (rising to 32 over 5 years’ service) + bank holidays
-   **Based role in Darwen**
-   **You will be working 8am to 4pm or 10am to 6pm Monday-Friday**
-   To explore the full range of our award-winning benefits, please click on the link and ensure that you review all that we have to offer - [Employee Benefits Link](https://www.togetherhousing.group/careers/working-for-us/)

**THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay!**

**Please ensure you fully answer the questions on the application form.**

**Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Enhanced DBS check which will be carried out when a conditional offer is made.**

**INDTHG1**