# Dutch Customer Success Advisor - Lisbon

**Company:** [speakit](http://jobs.workable.com/companies/fTXJu5fckxtuW4XzB5cPPo.md)
**Location:** Lisbon, Portugal
**Workplace:** on site
**Employment type:** Full-time
**Department:** Dutch

[Apply for this job](http://jobs.workable.com/view/3a535b38-c83a-46fa-b897-5cb0546b9a28)

## Description

Be the voice of top international brands in Lisbon!

Work on-site at our Lisbon office supporting clients directly. This role focuses on improving client satisfaction, managing complex requests, and being the first point of contact for businesses across multiple channels.

**Responsibilities:**

-   Provide live support to clients via calls, emails, and in-person interactions.
-   Help clients optimize their use of self-service products and advertising solutions.
-   Analyze customer requests and offer practical solutions.

Contribute to team initiatives to improve overall client satisfaction and service quality.

## Requirements

-   Native-level Dutch and fluent English (B2)
-   Previous experience in customer support or client service preferred
-   Excellent interpersonal and communication skills
-   Proactive, diplomatic, and solution-focused
-   EU citizenship or work permit for Portugal

## Benefits

-   Performance Bonus
-   Meal allowance
-   Private health insurance after 6 months
-   Personal development and career growth opportunities
-   Work on-site in Lisbon with a diverse multicultural team
-   Social events and team-building activities
-   Relocation package 
-   Transport allowance