# On-Site Customer Service

**Company:** [VSF Rentals](https://jobs.workable.com/companies/icTTiHD8CoE61iUdJiJRMe.md)
**Location:** Northwood, United States
**Workplace:** on site
**Employment type:** Full-time

[Apply for this job](https://jobs.workable.com/view/3a8a61a1-2854-4c06-9381-833d7ac8aefe)

## Description

VSF Rentals is growing fast — we've tripled our portfolio in 12 months and plan to double again in the next 12–18. We're looking for a Community Manager to run day-to-day leasing and resident operations across our properties, based primarily out of our office with regular time at other sites.

**What you'll do:**

-   Be the first point of contact for resident inquiries, leasing questions, and concerns
-   Manage leasing documentation, phone/email correspondence, and resident records
-   Keep activity logs and CRM/property management software up to date
-   Partner with the regional team to improve resident satisfaction and site performance
-   Take ownership of your properties — spot problems early and fix them without waiting to be told

## Requirements

**What you need:**

-   1–2 years of experience in high-volume customer service, leasing, property management, or operations, including direct resident and leasing interactions
-   Comfortable with spreadsheets, Google Drive, and CRM or property management software
-   Eligible to work in the United States
-   Regularly able to travel between properties as needed

## Benefits

**Why VSF Rentals:**

-   Salary of $50,000–$70,000/year + quarterly bonus incentives
-   2 weeks PTO, no waiting period, with increases over time
-   Company-provided tech
-   Real advancement opportunity as we scale into new properties
-   A fast-moving, metrics-driven team where results — not tenure — determine your trajectory

We're a high-accountability, low-politics environment: we track results, reward performance, and give direct feedback. If you want structure and slow pace, this isn't it.