# Hospitality Assistants

**Company:** [Broughton Sanctuary](http://jobs.workable.com/companies/fDZ2fXQjNtqmDvPyVH1bcj.md)
**Location:** Broughton, United Kingdom
**Workplace:** on site
**Employment type:** Temporary

[Apply for this job](http://jobs.workable.com/view/3aa5b4e2-8054-45d0-aa1f-3f4999418625)

## Description

Broughton Sanctuary is one of the UK’s leading retreat and regeneration centres, set within 2,500 acres of stunning Yorkshire countryside. With a heritage stretching back over 1,000 years and a bold vision for the future, it is a truly unique and inspiring destination where people, nature, and enterprise come together.

As a centre for wellbeing, sustainability, and hospitality, Broughton offers transformational retreats, unforgettable events, and immersive experiences that reconnect guests with themselves and the natural world.

We are looking for experienced, enthusiastic **Hospitality Team Members** to join our growing team working flexibly across our hospitality venues, including Utopia Bistro, Avalon Wellbeing Centre, and The Hall, supporting day‑to‑day operations, events, and guest experiences to the highest standards.

**Monday - Sunday rota (includes weekends and evenings)  
Start Date: Immediate start available  
£13.50 per hour**

### Key Responsibilities

**Utopia Bistro (On-Site Dining)**

·      Deliver warm, professional front of house service, including waiting tables and engaging with guests.

·      Operate the till and POS system, taking food and beverage orders accurately and efficiently.

·      Provide knowledgeable menu guidance and respond confidently to guest queries.

·      Support preparation of the space before service for all retreats, events, weddings, meetings, and assist with clear‑downs and resets.

·      Maintain high standards of cleanliness and presentation, including basic cleaning duties in line with food hygiene standards.

·      Assist with preparation and turnaround of meeting room bookings within the space.

**Avalon Wellbeing Centre (Front Desk & Facilities)**

·      Act as the first point of contact for guests at the Avalon reception desk.

·      Answer telephone calls, take accurate messages, and manage bookings and schedules.

·      Provide calm, welcoming, and professional customer service aligned with wellbeing values.

·      Prepare studio spaces for classes, treatments, and sessions, including set‑ups and take‑downs.

·      Carry out basic cleaning duties across reception areas, studios, gym, pool suite, and changing rooms.

·      Manage laundry duties, including towel replenishment and stock rotation.

**The Hall (Guest Arrivals, Service & Events)**

·      Support guest arrivals, including welcoming guests, escorting them to rooms, and assisting with luggage.

·      Deliver front of house and waiting‑on duties during meal service.

·      Maintain cleanliness and presentation of communal areas with a strong eye for detail.

·      Support the delivery of Sanctuary events in the Hall, including filming, retreats, weddings, private parties, and functions.

**Across The Sanctuary**

·      Assist with both indoor and outdoor event set‑ups and take‑downs.

·      Represent Broughton Sanctuary in a professional, polished, and guest‑focused manner at all times.

## Requirements

-   Previous experience in hospitality or customer service preferred, but not mandatory
-   Strong communication skills and a friendly demeanor
-   Ability to work effectively both independently and as part of a team
-   Flexibility and availability to work varied hours, including weekends
-   A positive attitude and a genuine interest in promoting well-being and connection

## Benefits

-   Company pension scheme

-   Tips and annual discretionary bonus scheme
-   Access to Sanctuary Wellbeing Schedule
-   Subsidised meals at Utopia Bistro
-   Family & Friends discount on Sanctuary events and stays
-   Opportunity to work in a truly unique and beautiful environment
-   Free parking