# Turkish-Speaking Back Office Gaming Support - Sofia, Fully Paid Relocation

**Company:** [Patrique Mercier Recruitment By Cyriel](http://jobs.workable.com/companies/p9woUrjVWD8RoUnLwuDzK9.md)
**Location:** Ruse, Bulgaria
**Workplace:** on site
**Employment type:** Full-time
**Department:** Turkish

[Apply for this job](http://jobs.workable.com/view/3b177510-17f1-43f2-9d29-8311886361a1)

## Description

Patrique Mercier Recruitment is excited to offer a fantastic opportunity for a Turkish-Speaking Back Office Gaming Support specialist in Sofia, Bulgaria. This role includes fully paid relocation assistance, making it an excellent opportunity for qualified candidates ready to start a new chapter in a vibrant city!

As a Back Office Gaming Support specialist, you will play a crucial role in supporting the gaming operations behind the scenes, ensuring smooth service delivery for our Turkish-speaking players. Join a dynamic team and contribute to providing a seamless gaming experience!

### Your Key Responsibilities

-   Provide back office support for Turkish-speaking players, handling escalated issues and complex inquiries.
-   Coordinate with different departments to resolve player problems efficiently and effectively.
-   Manage player data, transactions, and account issues securely and accurately.
-   Analyze support tickets and workflows to identify improvement opportunities.
-   Maintain detailed records of all interactions and procedures related to player support.
-   Participate in process optimization and implementation of best practices to improve operational efficiency.

## Requirements

-   Fluency in Turkish is mandatory; proficiency in English is highly desirable. Your native language and nationality must be clearly stated in your C.V. and/or Cover Letter.
-   Experience in back office support or a related role within the gaming industry is preferred.
-   Strong analytical skills and attention to detail with an ability to handle sensitive player information responsibly.
-   Excellent communication and interpersonal skills.
-   Ability to work independently and collaboratively within a fast-paced environment.
-   Problem-solving mindset with a proactive approach to operational challenges.
-   Willingness to relocate to Sofia, Bulgaria with full relocation support provided.

## Benefits

1.  • Financial support during relocation
2.  • Fully paid training
3.  • Stable job and career development opportunities
4.  • Attractive salary
5.  • Additional health insurance
6.  • 50+ benefits and services to choose from
7.  • Positive international working environment
8.  • Support and learning
9.  • Employee referral bonuses