# Administrative Assistant (Healthcare Account)

**Company:** [Virtual Staff 365](http://jobs.workable.com/companies/pzrDAmWzBeLFWWocD1c2K3.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/3b873477-0482-4dff-85fe-2d34daf86e97)

## Description

Our client is a trusted Australian-based healthcare services provider delivering timely, professional support to patients and clinics.

As they continue to grow, they are looking for a reliable and detail-oriented **Administrative Assistant** to join their remote team. This role is ideal for someone who thrives in a fast-paced support environment and is confident in managing communication, calendars, and admin processes remotely.

**Job Responsibilities:**

-   Manage incoming and outgoing calls with professionalism and a friendly tone.
-   Perform accurate and consistent data entry into internal systems.
-   Read, respond to, and escalate emails appropriately.
-   Manage and update calendars and schedules.
-   Maintain accurate internal records and task notes.
-   Liaise with patients, internal teams, and external contacts as needed.
-   Use Outlook, Gmail, and Microsoft Office tools to complete daily tasks.

## Requirements

-   Strong proficiency in Outlook and Gmail.

-   High-level skills in the Microsoft Office Suite.
-   Excellent English communication skills—verbal and written.
-   Friendly and professional phone manner with a clear, neutral accent
-   Strong attention to detail and organisational skills.
-   Ability to work independently and handle confidential information.
-   Experience with voice recording or transcription is a plus.
-   Must be willing to work on Perth time (same time zone as the Philippines).

**Highly Essential:**

-   Must have a dual monitor set-up.
-   Must be comfortable **working on weekends** (work schedule is potentially gonna be **Sunday to Thursday** _**(subject to change)**_**)**.
-   Must be comfortable with taking a **high volume of inbound and outbound calls**.
-   Previous administrative or customer service experience in a healthcare setting.
-   Must know how to read prescriptions.

## Benefits

-   Permanent work-from-home set-up
-   Dayshift (Perth, Australian business hours)
-   Full-time job
-   HMO (Staff only)
-   Annual leave
-   Adhoc Bonus