# German-Speaking Netflix Customer Experts - Work In Greece - Paid Relocation

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Patrique Greece

[Apply for this job](http://jobs.workable.com/view/3d04ec09-4957-496b-a446-15c6089e3544)

## Description

Mercier Consultancy MD is excited to offer the opportunity for German-Speaking Netflix Customer Experts to join our team in Greece. This role involves providing exceptional customer support to German-speaking Netflix subscribers, with the added benefit of paid relocation to Greece.

  

### Key Responsibilities

-   Deliver excellent customer service to German-speaking Netflix users via phone, email, and chat.
-   Assist customers with account management, troubleshooting streaming issues, payments, and explaining Netflix features.
-   Resolve customer concerns efficiently to ensure a positive user experience.
-   Maintain accurate documentation of customer interactions in the CRM system.
-   Collaborate with internal teams to continuously improve customer satisfaction and support processes.
-   Stay updated on Netflix's products, policies, and industry trends.

## Requirements

-   Fluency in German (spoken and written) is essential; proficiency in English is advantageous.
-   Experience in customer service, preferably in the streaming or entertainment industry.
-   Strong communication and problem-solving skills with a customer-first approach.
-   Ability to manage multiple tasks and adapt in a fast-paced environment.
-   Familiarity with CRM software and digital communication platforms.
-   Willingness to relocate to Greece; paid relocation assistance provided.
-   Passion for entertainment technology and dedication to providing excellent service.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Training
3.  Fully Paid Relocation Package
4.  Monthly Performance Bonus
5.  Health Insurance
6.  2 Extra Salaries Per Year
7.  And Much More...