# Product Manager - Public Assistance Solutions

**Company:** [CYBREX Technologies](http://jobs.workable.com/companies/eS1sNencEHm5MgTUi2WgPc.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** COMMERCIAL

[Apply for this job](http://jobs.workable.com/view/3dbb33f7-a8a0-43fb-8fc0-f87c07ae6e21)

## Description

We are looking for a Product Manager with strong experience in government benefit delivery systems to drive the vision, roadmap, and execution of our public assistance software solutions. You will lead cross-functional teams of engineers, designers, and SMEs to build modern, user-centric systems that streamline eligibility, enrollment, and benefit issuance for programs like SNAP, TANF, and WIC.

## Requirements

Key Responsibilities

-   Product Vision & Roadmap: Define and drive the strategic roadmap for human services products, balancing client requirements, federal compliance mandates, and user needs.
-   Agile Execution: Translate complex government policies and SME inputs into prioritized user stories, acceptance criteria, and actionable sprint backlogs.
-   Cross-Functional Leadership: Lead engineering, design, and SME teams to design, build, and deploy high-impact tools for caseworkers and benefit recipients.
-   Client & Vendor Management: Partner with state agency leadership, EBT processors, and third-party vendors to ensure seamless system interoperability and integration.
-   Client Product Demos: Comfortable in working with team to create and conduct product/solution demos for potential clients
-   Metrics & Modernization: Track product performance, user adoption, and system reliability to continuously modernize public assistance delivery.\\

Qualifications & Experience

-   Experience: 4+ years of Product Management experience delivering enterprise or government software solutions.
-   Domain Knowledge: Demonstrated understanding of modern eligibility engines, document management systems, or EBT processing platforms for SNAP, TANF, or WIC.
-   Contracting Background: Direct experience delivering software under state/federal government contracts (Agile/Scrum environments preferred)
-   Skills: Strong familiarity with federal compliance frameworks (e.g., FNS regulations, NIST standards, HIPAA/PII handling).
-   Education: Bachelor’s degree in Computer Science, Information Systems, Business, or a related field (or equivalent experience).
