# Steward I

**Company:** [Millennium Hotels and Resorts](http://jobs.workable.com/companies/44qrjFFDqVPMCFanufiQ7j.md)
**Location:** Los Angeles, United States
**Workplace:** on site
**Employment type:** Full-time
**Department:** The Biltmore LA

[Apply for this job](http://jobs.workable.com/view/3de567ab-6dc5-4249-9de4-d337c35d4dd6)

## Description

![](https://workablehr.s3.amazonaws.com/uploads/photos/700167/2ca3125747349951a50095e7cbfb8a2e.jpg)![](https://workablehr.s3.amazonaws.com/uploads/photos/700167/c9f1fe790b3bf803b2def5b54e1ea342.jpg)

**Hotel Name: The Biltmore Los Angeles**

**Location:** Onsite – Los Angeles, CA

**Hourly Rate: $26.90**

### **Join the Team at The Biltmore Los Angeles**

At **The Biltmore Los Angeles**, hospitality is defined by timeless elegance, rich history, and exceptional service. Every interaction is an opportunity to deliver a memorable guest experience rooted in tradition and excellence.

### **About The Biltmore Los Angeles**

Located in the heart of downtown Los Angeles, this historic landmark hotel is known for its iconic architecture, grand ballrooms, and legacy of hosting world-class events. The property serves as a premier destination for business travelers, group events, and leisure guests seeking a distinctive experience.

As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotel is backed by a legacy of quality, consistency, and service excellence—driven by a passion for hospitality, an entrepreneurial spirit, innovation, and a progressive, solutions-oriented approach."

At Millennium, we are guided by our core values:

-   **Passion for Hospitality** – Delivering meaningful and memorable guest experiences
-   **Entrepreneurial** – Taking ownership and acting with agility
-   **Innovation & Progressive** – Continuously improving how we operate and serve
-   **Solutions & Results Oriented** – Staying adaptable and focused on results

These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our teams.

**About the Role:** Steward I

As our Steward I, you will play an integral role in delivering an exceptional guest experience while contributing to a collaborative and high-performing team environment.

This role is ideal for someone who brings a passion for hospitality, takes ownership, and is committed to continuous improvement and results.

**Your Impact**

You will support day-to-day operations, support team performance, and ensure service standards are consistently delivered. You’ll act as a bridge between leadership and frontline teams—driving accountability, engagement, and results.

**What You’ll Be Doing**

**Operations & Execution**

-   Ensure smooth, efficient operations aligned with brand standards
-   Identify opportunities for innovation and continuous improvement
-   Deliver consistent, high-quality results in a fast-paced environment

**Guest Experience**

-   Deliver exceptional service rooted in passion for hospitality
-   Anticipate needs and respond with a solutions-first mindset
-   Create memorable, personalized experiences for every guest

**Team Collaboration**

-   Work collaboratively across teams to achieve shared goals
-   Communicate effectively and contribute to a positive work environment
-   Support a culture of respect, energy, and accountability

**Compliance & Standards**

-   Follow all company policies, safety standards, and procedures
-   Maintain accuracy in processes, reporting, and documentation
-   Uphold a culture of accountability and operational excellence

**Responsibilities**

-   Maintain a high standard of cleanliness and orderliness in all kitchens, back dock, dumpster and utility work areas.
-   Heavy duty cleaning of ovens, grills, sinks, walls, floors, walk-in refrigerators and freezers and other heavy kitchen equipment.
-   Wash pots, pans, and kitchen utensils following proper procedure for their cleanliness and sanitation, and Vacuum carpeted areas through the food and beverage outlets.
-   Sweep, mop and wash floors in all food and beverage areas, kitchen, and restaurant and dock area.
-   Keep management informed of shortage of equipment and supplies.
-   Operate the dishwashing equipment to ensure that all china, glass, and silver are cleaned thoroughly and sanitation of such is maintained.
-   Return all clean china, glass, and silver to its proper storage location using care to minimize breakage.
-   Knowledge of proper safe handling techniques for all chemicals used.
-   Report any faulty equipment to management immediately.
-   Empty garbage from the Food and Beverage areas into the hotel dumpster.
-   Know the location and operation of all fire extinguishing equipment.
-   Practice safe work habits at all times to avoid possible injury to self or other employees.
-   Follow the proper procedures in the breakdown, cleaning and reassembling of all kitchen equipment, as needed.
-   Follow all sanitation standards.
-   Assist in the set up and breakdown of the restaurant buffet as required.
-   Assist Banquets by supplying china, glass, and silver as required by business demand.

## Requirements

-   Passion for hospitality and delivering exceptional service
-   Strong communication and interpersonal skills
-   Ability to work in a fast-paced, dynamic environment
-   Solutions-oriented mindset with attention to detail
-   Flexibility to work varied schedules, including evenings, weekends, and holidays

**Job Specific Requirements**

-   Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
-   Ability to stand during entire shift.
-   Ability to withstand temperature variations, both hot and cold.

**Education**

-   High school diploma or equivalent required

## Benefits

At **Millennium Hotels & Resorts**, we support our employees with benefits designed to promote wellbeing and long-term success.

**Benefits for this position are provided in accordance with the applicable Collective Bargaining Agreement (CBA).** Employees should refer to the applicable CBA for details regarding eligibility, coverage, paid time off, employee discounts, and other benefit offerings.

Additional benefits may include:

-   Hotel Room Discounts across our global portfolio
-   Employee Assistance Program (EAP)

_Benefits eligibility and offerings are subject to applicable plan terms, company policy, and the Collective Bargaining Agreement (CBA), where applicable._

**Why Join Us**

At Millennium Hotels & Resorts, you’re not just taking on a role—you’re joining a global organization committed to people, performance, and growth.  

Whether you’re supporting operations behind the scenes or delivering service on the front line, your work contributes to a culture focused on hospitality, collaboration, and results.  
  
If you’re looking for an opportunity to grow, contribute, and make an impact, we invite you to join our team.
