# Sr. Systems Administrator

**Company:** [Serenity Mental Health Centers](null/companies/h3yGHYiFcHCJXrasgMwDWe.md)
**Location:** Lehi, United States
**Workplace:** on site
**Employment type:** Full-time
**Department:** IT Support

[Apply for this job](null/view/3e83f4d3-4151-48ae-a651-e4c78756a774)

## Description

**Role: Sr. Systems Administrator**

**Serenity Healthcare** 

**Location:** Lehi, UT 

**Travel:** 10-20%, US (as needed, not regular) 

**THE OPPORTUNITY** 

Serenity Healthcare is hiring a hands-on Senior Systems Administrator to own and improve the technology foundation behind a growing, multi-site healthcare organization. This is a high-impact role for a systems thinker who can balance security, automation, end-user support, infrastructure reliability, and practical business needs.  

 **WHAT YOU WILL OWN** 

-   Administration and optimization of Microsoft 365, Entra ID, Azure, Defender, Purview, Intune, and Autopilot, including identity, access, endpoint compliance, security, and lifecycle management. 

-   Live a cloud native life with Ubiquiti Unifi sites, Entra joined devices, and RMM through Atera and Splashtop / Rustdesk. 

-   Support a technology environment spanning Azure, AWS EC2, SQL Server, becoming an expert in eClinicalWorks systems management. 

-   Provide configuration and updates to our core SaaS systems: ActiveCampaign, Dialpad, Monday.com, DataWatch/PDK/Avigilon, WordPress, and others. 

-   Automate provisioning, reporting, support, and administrative workflows using PowerShell, Power Automate, Microsoft Graph, REST APIs, Python, and SQL. 

-   Own escalated Windows and Mac desktop support, licensing, VPN access, printers, scanners, application deployment, and practical troubleshooting across corporate and clinic operations. 

-   Monitor system health, investigate security or reliability issues, maintain clear documentation, and strengthen standards for access, configuration, patching, backups, and recovery. 

-   Partner with Security, Operations, Finance, Revenue Cycle, and other business teams to translate needs into secure, supportable technology solutions. 

-   Manage vendors and platform relationships while identifying opportunities to simplify the environment, reduce manual work, and improve the employee experience. 

-   Participate in buildout out of new clinics and providing the necessary technology 

**WHAT YOU BRING** 

-   Sharp mind that picks up new ideas quickly and applies best practices. 

-   Strong hands-on experience administering Microsoft cloud and endpoint environments. 

-   Demonstrated ability to script and automate systems. 

-   Working knowledge of cloud infrastructure, networking, SaaS administration, endpoint support, security controls, relational databases, and backup or recovery practices. 

-   Build trust and relationships across the company and mentor junior team members 

-   A practical, service-minded approach with the judgment to troubleshoot urgent issues, communicate clearly, document decisions, and prevent problems from recurring. 

-   Ability to operate as an owner in a fast-moving environment, prioritize competing needs, and carry work from diagnosis through implementation and follow-through. 

**HELPFUL EXPERIENCE** 

-   ActiveCampaign or other CRM platforms  

-   Waystar, insurance claims, or healthcare revenue-cycle systems  

-   Healthcare and/or EClinicalWorks or other electronic medical records systems 

-   Synology backup environments; PDK or similar physical access-control platforms 

-   Advanced Windows and Mac support; and multi-location technology operations 

-   Certifications like Security+, Microsoft Azure, Amazon AWS 

Serenity Mental Health Centers is an equal opportunity employer.  This position is contingent upon successfully completing a criminal background check upon hire.