# Italian Speaking Technical Support for Tech Company | Work and Live in Greece

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Erik Greece

[Apply for this job](http://jobs.workable.com/view/3fd31b90-b89e-4ebc-b5fd-fa26138be2cd)

## Description

Mercier Consultancy MD is offering an exciting opportunity for an Italian Speaking Technical Support Specialist to join a leading tech company in Greece. This role is perfect for individuals who have a passion for technology and enjoy providing top-notch customer service. You will support Italian-speaking clients, helping them troubleshoot technical issues and ensuring excellent user experiences while enjoying the benefits of living and working in Greece, enabled by a fully paid for relocation package.

### Key Responsibilities

-   Provide technical support to Italian-speaking customers.
-   Diagnose and resolve technical problems related to the company’s products and services.
-   Guide customers through troubleshooting steps and provide clear instructions.
-   Document customer interactions and technical issues accurately in the support system.
-   Collaborate with internal teams to escalate and solve complex problems.
-   Stay informed about new technologies and product updates to enhance support quality.

## Requirements

-   Exceptional fluency in Italian (both written and spoken) is essential.
-   Minimum English proficiency at B2 level.
-   Strong technical skills and ability to troubleshoot software/hardware issues.
-   Excellent communication and interpersonal skills to effectively assist customers.
-   Previous experience in technical support or customer service is preferred.
-   Customer-oriented mindset with problem-solving abilities.
-   Willingness to live and work in Greece and adapt to a multicultural environment.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Relocation Package
3.  2 Extra Salaries Per Year
4.  Fully Paid Training
5.  Health Insurance
6.  And Much More...