# Payroll Supervisor

**Company:** [Ultimate Performance](http://jobs.workable.com/companies/euoKT7XQKXAFTtZgCBFqMb.md)
**Location:** Manchester, United Kingdom
**Workplace:** hybrid
**Employment type:** Full-time
**Department:** Finance

[Apply for this job](http://jobs.workable.com/view/4109fd53-c4d7-47eb-9704-3a86cef21f6f)

## Description

**Who We Are**

At Ultimate Performance, excellence is the standard not the exception.

We are a luxury, globally expanding personal training and fitness brand, operating across major international markets. We deliver highly personalised, results-driven training experiences supported by world-class expertise, precision, and discretion.

Behind every exceptional client experience is a business that operates with absolute accuracy and control. Payroll is fundamental to that standard.

**The Role**

We are looking for an experienced Payroll Supervisor to take ownership of payroll operations across a growing, multi-entity international business.

This is a senior, hands-on role reporting into the Global Payroll Manager, responsible for ensuring accurate, timely, and controlled payroll delivery across multiple regions. You will lead day-to-day payroll operations, oversee systems and processes, and manage a small team, while driving continuous improvement as the business scales.

This role is suited to someone who thrives in high-performance environments and takes pride in precision, accountability, and operational excellence.

**What You’ll Do**

Payroll Ownership & Delivery

· Oversee end-to-end payroll operations across UK and international entities

· Ensure all payrolls are processed accurately, on time, and in line with internal controls and local compliance requirements

· Act as the escalation point for payroll issues, resolving complex queries efficiently

Systems & Process Management

· Take ownership of payroll systems (including ADP and internal platforms), ensuring effective use and issue resolution

· Identify risks early and implement corrective actions

· Improve system utilisation to increase automation and reduce manual intervention

Payroll Cycles & Communication

· Lead payroll cycle communications with Regional and Gym Managers

· Clearly communicate payroll discrepancies, including overpayments and underpayments, with appropriate resolution plans

· Maintain strong, consistent communication standards across all stakeholders

Review & Governance

· Review payroll outputs across all entities to ensure accuracy and consistency

· Support the Payroll Manager with Support Office payroll where required, maintaining strict confidentiality

Continuous Improvement

· Identify and implement process improvements to increase efficiency and reduce risk

· Streamline payment processes and reduce dependency on manual approvals

· Improve payroll handling for international leavers, including the US

· Ensure promotions and pay changes are processed accurately and on time

Team Leadership

· Manage and develop the payroll team, ensuring clear ownership and accountability

· Provide training and upskilling in Excel, Power BI, and payroll processes

· Build a robust knowledge-sharing environment to reduce single points of failure

Stakeholder Management

· Partner with Finance, HR, and operational teams across all regions

· Improve payroll understanding across the wider business through clear guidance and communication

· Act as a trusted point of contact for payroll-related matters

**Additional Information**

· Location: Manchester City Centre

· Working pattern: 37.5hr a week Mon-Fri, 3 days office 2 days home after training

· Salary: £34k-£36k per annum.

## Requirements

**What We’re Looking For**

· Proven experience in a Payroll Supervisor or Senior Payroll role

· Experience managing payroll across multiple entities or jurisdictions (highly desirable)

· Strong working knowledge of payroll systems (ADP experience advantageous)

· Advanced Excel skills; experience with Power BI or similar tools is beneficial

· Strong attention to detail with a high level of accuracy and accountability

· Confident communicator, able to manage stakeholders at all levels

· Experience managing or mentoring a team

· A proactive mindset with a focus on continuous improvement

  
 

**What we value** 

At UP, we believe in high standards and personal accountability. We look for people who embody our values: 

**Results-Driven:** You focus on outcomes that genuinely move the needle 

**Own It:** You take full ownership, wins, failures, & everything in between. 

**Passion for Progress:** You’re driven by growth, not just the finish line. 

**Supportive & Personalised:** You adapt your approach because no two people (or challenges) are the same

## Benefits

**What You’ll Get** 

Here’s what you can expect when you join the UP team: 

-   25 days holiday, plus bank holidays 
-   Pension scheme: salary sacrifice with employer contributions 

-   Simply Health policy: claim back costs for dental, optical, physio, massage & more 

-   Exclusive UP discounts, including 40% off our supplements, books, and partner offers 

-   Personal Training discounts: up to 50% off our world-class transformation programme (up to 36 sessions a year) for you and a loved one 

-   Salary sacrifice benefits: Cycle to Work, Tech, and Home schemes 

-   Employee Assistance Programme: free 24/7 mental health, counselling, and financial advice 
-   Hybrid working: two days per week working from home 

We’d love to hear from you. Apply now! 

All job applicants are required to have a valid right to work.

Your data will be stored by Ultimate Performance and will be used by our HR and recruitment teams for the purpose of managing your application