# Graduate Associate - Commercial & Operations

**Company:** [GP Automate](http://jobs.workable.com/companies/uc8NfzZHKHfm4AKeCtLHN4.md)
**Location:** London, United Kingdom
**Workplace:** hybrid
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/417e0fb0-07d0-4494-9cbc-89314310537e)

## Description

GP Automate is on a mission to free up GP practices across England from time-consuming administrative work, so clinicians can focus on what matters most: patient care. As a Graduate Associate, you will play a hands-on role across Operations, Sales, and Customer Success, helping us scale our impact across 200+ GP practices and beyond. This is a generalist, high-ownership role designed for someone who is eager to learn fast, work across multiple functions, and grow with an early-stage healthtech company.

**Key Responsibilities** 

Sales Support 

-   Research and identify prospective GP practices and ICBs that would benefit from GP Automate's solutions 

-   Conduct outreach and book discovery calls and demos for the commercial team with potential clients 

-   Maintain and update CRM records to ensure accurate pipeline tracking 

-   Support the preparation of sales materials, proposals, and follow-up communications 

Customer Success 

-   Assist the Customer Success team with day-to-day administrative tasks including onboarding documentation, client correspondence, and account tracking 

-   Help coordinate check-ins and review meetings with practice managers and clinical leads 

-   Gather and log customer feedback to support product and service improvements 

Operations 

-   Support cross-functional operational processes that underpin both the Sales and Customer Success teams 

-   Help with internal reporting, data hygiene, and process documentation 

-   Contribute to operational projects as the business scales, including process improvement initiatives

## Requirements

-   Educated to degree level (or equivalent), in any discipline - we care more about drive and attitude than your specific subject 

-   Strong written and verbal communication skills, with the ability to engage professionally with GP practice staff and healthcare administrators 

-   Highly organised, with the ability to manage multiple tasks and priorities simultaneously 

-   Comfortable working in a fast-paced, ambiguous environment where things change quickly 

-   Genuine interest in healthtech, digital transformation, or the NHS 
-   Experience with AI tools, especially Claude.

## Benefits

-   25 days annual leave
-   Matched pension contributions
-   Equity
-   Opportunity for a permanent position in one of the disciplines you work within during your graduate associate role.