# Sales Executive

**Company:** [Nass Group & Corporation](null/companies/qAXWhXdavA5C7YoscwxjEo.md)
**Location:** Industrial Area, Bahrain
**Workplace:** on site
**Employment type:** Full-time
**Department:** Nass Commercial

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## Description

### Role Summary

The Sales Executive is responsible for developing and maintaining strong customer relationships, identifying new business opportunities, preparing quotations, achieving assigned sales targets, and ensuring a smooth sales and order fulfillment process. The role involves regular customer visits, market research, coordination with internal departments and suppliers, and follow-up on payments and deliveries.

The position requires a customer-focused individual with strong communication and sales skills and preferably experience in the lubricants and spare parts industry.

### Key Responsibilities

-   Research and identify potential customers for the company’s products and services.
-   Develop and maintain strong relationships with customers, consultants, and third parties to secure new business opportunities and deals.
-   Handle customer inquiries received by email, fax, and phone, and provide appropriate information and quotations.
-   Follow up on quotations and maintain accurate and updated quotation records.
-   Identify, contact, and visit new and existing customers to understand their requirements and recommend suitable products.
-   Prepare and deliver technical presentations to customers and prospective customers.
-   Explain product features, capabilities, and limitations based on customer requirements and technical knowledge.
-   Follow up on customer orders and coordinate with relevant departments to ensure timely and accurate delivery.
-   Coordinate with suppliers regarding placed orders and arrange the required logistics until the products are received by the store.
-   Achieve the assigned sales targets for the designated product category.
-   Conduct regular market research and analysis and provide management with relevant feedback and recommendations.
-   Handle customer complaints professionally and ensure timely resolution by coordinating with the relevant departments.
-   Maintain regular communication with customers to ensure a high level of customer satisfaction.
-   Maintain accurate records of customer communications, sales activities, quotations, and business opportunities.
-   Submit required sales and activity reports, including daily call reports, weekly work plans, and monthly/annual territory analysis.
-   Follow up on customer payments and ensure timely collection of outstanding amounts in accordance with approved credit facilities.
-   Conduct appropriate market and customer financial investigations before applying for credit facilities.
-   Follow company policies and procedures throughout all stages of the sales cycle.
-   Ensure a prompt, efficient, and timely flow of sales-related documentation.
-   Attend all required training programs.
-   Comply with the requirements of Nass Commercial’s Integrated Management System (IMS).
-   Maintain a professional appearance and conduct at all times.
-   Perform any other duties that may reasonably and safely be assigned.

### Qualifications, Skills & Experience

-   Bachelor’s degree in Commerce, Engineering, or a related field.
-   All educational certificates must be authorized/recognized by the relevant Bahrain Government authorities.
-   **2–5 years of relevant sales experience**, preferably within automotive spare parts, or related industry.
-   Strong sales and business development skills.
-   Good understanding of business and commercial principles.
-   Strong customer service and relationship-management skills.
-   Excellent interpersonal and communication skills.
-   Strong negotiation and persuasion skills.
-   Customer-focused with the ability to understand and respond to customer needs.
-   Good organizational skills with attention to quality, structure, persistence, and deadlines.
-   Good computer skills, including Microsoft Office.
-   Ability to learn the company’s products, business, culture, and processes quickly.
-   Ability to work independently and under pressure while maintaining safety and efficiency.