# French-Speaking Customer Experts for a Tech Leader - Work In Greece

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Patrique Greece

[Apply for this job](http://jobs.workable.com/view/4287f9fb-0495-43d0-895d-b5e62f39c108)

## Description

Mercier Consultancy MD is excited to invite French-Speaking Customer Experts to join our team supporting a leading technology company in Greece. In this role, you will be responsible for providing exceptional customer service and technical support to French-speaking clients, helping them navigate and resolve issues related to innovative tech products and services.

  

### Key Responsibilities

-   Deliver excellent customer support to French-speaking customers via phone, email, and chat.
-   Assist clients with technical troubleshooting, product information, and service requests efficiently and effectively.
-   Maintain accurate and detailed records of customer interactions using CRM systems.
-   Collaborate with internal teams to resolve complex issues and enhance customer satisfaction.
-   Stay informed about new technology trends, company products, and policies to provide up-to-date assistance.
-   Offer feedback and suggestions for improving customer service processes.

## Requirements

-   Fluency in French (spoken and written) is essential; proficiency in English is highly desirable.
-   Previous experience in customer service or technical support, preferably within the technology sector.
-   Strong communication skills, problem-solving abilities, and a customer-focused attitude.
-   Ability to multitask and work effectively in a fast-paced environment.
-   Familiarity with CRM software and digital support tools.
-   Willingness to relocate to Greece and adapt to a new work environment.
-   Passion for technology and continuous learning mindset.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Training
3.  Fully Paid Relocation Package
4.  Monthly Performance Bonus
5.  Health Insurance
6.  2 Extra Salaries Per Year
7.  And Much More...