# Villa Front Desk Agent | AYANA BALI

**Company:** [AYANA Hospitality](http://jobs.workable.com/companies/4gU6PGSkL9VHY82yX1chH9.md)
**Location:** Bali, Indonesia
**Workplace:** on site
**Employment type:** Full-time
**Department:** Rooms

[Apply for this job](http://jobs.workable.com/view/42ebce4f-2a5c-405b-ad6f-f41213dbfac4)

## Description

We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a Villa Front Desk Agent to work with our Rooms team at the finest 5-star luxury resort in Bali.

**Summary of Responsibilities:**

-   Greet guests and provide outstanding customer service
-   Check guests in and out of the hotel
-   Answer and direct incoming calls and assist with guest inquiries
-   Book and modify reservations
-   Handle cash, credit card, and other payment transactions
-   Respond to guest needs, requests, and complaints in a timely and efficient manner
-   Maintain accurate guest records and ensure confidential information is protected

## Requirements

-   Indonesian Citizen only
-   Minimum of 1 year experience in the same position in a large luxury resort
-   Eloquent in English communication in both written and spoken. Fluent in Korean, Mandarin, Japanese or other languages is an advantage
-   Diploma in Rooms Division, Hotel Management, or other relevant fields. Bachelor's degree is desirabl