# German-Speaking FinTech Customer Experts - Work In Greece - Paid Relocation

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Patrique Greece

[Apply for this job](http://jobs.workable.com/view/430a8710-9c1d-42d6-bf30-6c2f303cb861)

## Description

Mercier Consultancy MD is delighted to invite applications for the position of German-Speaking FinTech Customer Experts to join our dynamic team in Greece. This role is focused on delivering exceptional customer support to German-speaking clients in the financial technology industry, with the advantage of paid relocation assistance to Greece.

  

### Key Responsibilities

-   Provide high-quality customer service and support to German-speaking FinTech clients through phone, email, and chat channels.
-   Assist customers with inquiries regarding financial products, transactions, account issues, and technical troubleshooting.
-   Document customer interactions and maintain accurate records in CRM systems.
-   Collaborate with internal teams to resolve complex customer problems and enhance service delivery.
-   Stay informed about FinTech market trends, product developments, and regulatory standards.
-   Offer constructive feedback to improve processes and elevate the customer experience.

## Requirements

-   Fluency in German (spoken and written) is essential; a strong proficiency in English is highly desirable.
-   Previous experience in customer service, ideally within the FinTech or financial services sector.
-   Excellent communication and problem-solving abilities coupled with a client-centered mindset.
-   Capability to thrive in a fast-paced environment and manage multiple responsibilities effectively.
-   Familiarity with CRM platforms and digital customer support tools.
-   Willingness to relocate to Greece, with paid relocation assistance provided.
-   High attention to detail, professionalism, and flexibility.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Training
3.  Fully Paid Relocation Package
4.  Monthly Performance Bonus
5.  Health Insurance
6.  2 Extra Salaries Per Year
7.  And Much More...