# Senior Microsoft 365 Specialist

**Company:** [GCS Technologies](http://jobs.workable.com/companies/mBJSL7ogXWkhWDyCCwGFbA.md)
**Location:** Austin, United States
**Workplace:** hybrid
**Employment type:** Full-time
**Department:** Support Operations

[Apply for this job](http://jobs.workable.com/view/437d1290-5a61-4265-8d7f-12d20d41b74f)

## Description

**Microsoft 365 Expert**  
We are seeking a seasoned Microsoft 365 expert with deep expertise in Intune and the Microsoft Defender suite of security products. This individual will play a key role in designing, implementing, and managing modern workplace solutions for multiple customer environments. The role requires strong technical proficiency, hands-on experience across M365 security and compliance tools, and the ability to operate as a trusted advisor in enterprise or MSP settings.

**Key Responsibilities**

-   **Endpoint & Device Management**

-   Deploy, configure, and manage Intune for Windows, macOS, iOS, and Android devices.
-   Create and enforce compliance policies, conditional access rules, and app protection policies.
-   Drive zero-trust endpoint strategies and ensure seamless end-user experience.

-   **Security & Threat Protection**

-   Administer the Microsoft Defender suite (Defender for Endpoint, Identity, Office 365, and Cloud Apps).
-   Monitor and respond to security alerts, incidents, and vulnerabilities.
-   Implement and optimize threat protection, attack surface reduction, and advanced hunting policies.

-   **Identity & Compliance**

-   Configure and maintain Entra identity services (MFA, Conditional Access, Privileged Identity Management).
-   Implement governance, risk, and compliance features (Purview, DLP, retention policies).
-   Ensure alignment with customer regulatory and compliance requirements.

-   **Collaboration & Productivity**

-   Manage core Microsoft 365 services including Exchange Online, Teams, SharePoint, and OneDrive.
-   Support migrations and tenant configurations in multi-tenant environments.
-   Provide proactive recommendations to optimize performance and user adoption.

-   **Automation & Reporting**

-   Use PowerShell and Graph API to automate common administrative tasks.
-   Develop reporting and dashboards for device compliance, security posture, and service health.
-   Document processes and produce knowledge articles for internal and customer use.

## Requirements

**Required Qualifications**

-   **Experience:** 4+ years hands-on managing Microsoft 365 production environments.
-   **Certifications (one or more strongly preferred):**

-   SC-300: Microsoft Identity and Access Administrator Associate
-   SC-100: Microsoft Cybersecurity Architect Expert OR SC-200: Microsoft Security Operations Analyst
-   MD-102 : Endpoint Administrator Associate

-   **Skills:**

-   Expert-level knowledge of Intune and Defender security products.
-   Strong Microsoft 365 skills across Exchange Online, Teams, SharePoint, OneDrive.
-   Familiarity with Entra identity, Conditional Access, and MFA.
-   Strong PowerShell and automation experience.

-   **Soft Skills:** Exceptional problem-solving, customer-facing communication, and documentation skills.

**Preferred Qualifications**

-   Experience working in a Managed Services Provider (MSP) environment.
-   Background in designing and delivering security roadmaps for enterprise clients.
-   Familiarity with Microsoft Sentinel, Purview, and compliance-driven solutions.
-   Experience with cross-tenant or hybrid identity/migration projects.

## Benefits

**What We Offer**

-   Competitive compensation and benefits package.
-   Professional growth and certification support.
-   Opportunities to design and manage security-driven modern workplace solutions.
-   A collaborative, customer-focused culture with exposure to diverse environments.