# Polish Speaking Customer Service for Biotechnology industry -Remote in Greece

**Company:** [Patrique Mercier Recruitment By Nellie](http://jobs.workable.com/companies/18zWHQZSzSMzyM23y2Mxqm.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Polish

[Apply for this job](http://jobs.workable.com/view/43a6d9fb-92c5-4e3a-b3f8-28f9b6a296f9)

## Description

Patrique Mercier Recruitment FR is pleased to announce an exciting opportunity for a Polish Speaking Customer Service Representative in the Biotechnology industry. This role presents a fantastic chance to support clients in a fast-growing sector, ensuring they receive the highest level of service and assistance with their needs.

  

### Responsibilities

-   Provide expert customer service to Polish-speaking clients through various channels, including phone, email, and chat.
-   Assist customers with inquiries regarding biotechnology products, services, and technical support.
-   Process orders, manage account information, and handle returns and exchanges with accuracy.
-   Resolve customer complaints and issues professionally, ensuring a positive customer experience.
-   Collaborate with internal departments to address complex client inquiries and ensure timely resolution.
-   Maintain up-to-date knowledge of industry trends, product lines, and company policies.
-   Document customer interactions and feedback for continuous improvement initiatives.

## Requirements

-   Fluency in Polish and English, both written and spoken.
-   Experience in customer service, preferably in the biotechnology or pharmaceutical industry.
-   Strong communication and interpersonal skills.
-   Ability to troubleshoot and resolve issues efficiently while maintaining customer satisfaction.
-   Proficiency in customer service software and Microsoft Office applications.
-   Detail-oriented with excellent organizational skills.
-   Willingness to learn about biotechnology products and industry standards.

## Benefits

-     Private Health Insurance 
-   Training & Development 
-    Performance Bonus  
-   2 Extra Salaries Per Year Fully Paid Training  
-   Fully Paid Relocation Package ( flight, transfer and hotel )   
-   Free Greek Lessons, discounts and other perks