# Hotel Concierge

**Company:** [Grecotel](https://jobs.workable.com/companies/o7rELXZs2jrhgsLrBLeQWU.md)
**Location:** Rethymno, Greece
**Workplace:** on site
**Department:** RETHYMNO

[Apply for this job](https://jobs.workable.com/view/43b47104-4bab-4ced-ac89-b9e5f036caf6)

## Description

_**START NOW. LEAD INTO 2027**_

_Join our team today and build your next career chapter with Grecotel._

Grecotel Hotels & Resorts, the leading hotel chain in Greece, is hiring a Hotel Concierge to join its team. At Grecotel, we believe that our people are the cornerstone of our success. We are committed to creating a supportive and inspiring work environment, offering opportunities for personal and professional growth. By joining our team, you will be part of a renowned hospitality brand that is dedicated to delivering luxury accommodations and unforgettable experiences across Greece's most stunning destinations.

### Responsibilities

-   Welcome guests upon arrival and provide them with information about the hotel's facilities and services.
-   Provide personalized recommendations and assistance to guests regarding local attractions, restaurants, transportation, and other services.
-   Make reservations for guests and arrange for transportation, tours, and other activities.
-   Respond to guest inquiries and requests promptly and effectively.
-   Handle and resolve guest complaints or issues, escalating when necessary.
-   Maintain accurate records of guest interactions and requests.

## Requirements

-   Previous experience as a Concierge or similar role in a luxury hotel environment.
-   Strong knowledge of the local area and attractions.
-   Excellent communication and interpersonal skills.
-   Ability to multitask and prioritize in a fast-paced environment.
-   Exceptional problem-solving and decision-making skills.
-   Fluency in English, knowledge of additional languages will be considered as an asset

## Benefits

-   Competitive salary package and additional benefits
-   Career development within Greece's leading hospitality group
-   Opportunities for internal mobility and long-term career growth
-   Accommodation (if necessary) and full board
-   Transportation support and/or travel expenses
-   Access to training and educational programs
-   A dynamic and supportive working environment
-   Employee discounts across Grecotel hotels and selected partner businesses
-   A people-focused culture built on teamwork, respect and excellence