# Hungarian API Onboarding & Technical Support Specialist - Budapest

**Company:** [speakit](https://jobs.workable.com/companies/fTXJu5fckxtuW4XzB5cPPo.md)
**Location:** Budapest, Hungary
**Workplace:** on site
**Employment type:** Full-time
**Department:** Hungarian

[Apply for this job](https://jobs.workable.com/view/43dc3743-242a-445c-af1b-c41672613659)

## Description

Are you technically minded and experienced in API onboarding and support?

We’re looking for an API Onboarding & Technical Support Specialist to support partners with Delivery Hero API integrations and provide Level 1 technical support.

The role involves partner onboarding, troubleshooting integration-related issues and supporting internal and external stakeholders throughout the process. The position is office-based in Budapest, Hungary.

If you enjoy working with APIs, solving technical issues and supporting successful integrations, we’d love to hear from you!

### **Responsibilities**

-   Onboard new partners to the Delivery Hero API platform
-   Provide Level 1 technical support for API and integration-related issues
-   Review logs and perform initial troubleshooting
-   Support internal and external stakeholders throughout the onboarding and integration process
-   Assist with POS system integrations and related queries
-   Monitor and follow up on the ticket resolution process to ensure timely resolution and customer satisfaction
-   Maintain and update troubleshooting guides, FAQs, and support documentation
-   Collaborate with internal teams when issues require further investigation or escalation

## Requirements

-   Native Hungarian

-   Fluent English communication skills, both written and spoken
-   Experience in API onboarding, API integrations or technical support
-   Ability to understand logs and perform Level 1 troubleshooting
-   Experience using Postman
-   Familiarity with POS systems and integrations is considered an advantage; training can be provided
-   Experience working with Jira and Confluence
-   Strong problem-solving and analytical skills
-   Good communication skills
-   Ability to work effectively in a team environment

## Benefits

-   Gross monthly salary of 650,000 HUF
-   Comprehensive training by certified instructors
-   Multicultural work environment