# Guest Services - Front Desk Agent - New Bedford Harbor Hotel, New Bedford, MA

**Company:** [Lafrance Hospitality](http://jobs.workable.com/companies/w6w4RNDZSgtfTTkHqUzzz9.md)
**Location:** New Bedford, United States
**Workplace:** on site
**Employment type:** Part-time
**Department:** New Bedford Harbor Hotel - New Bedford, MA

[Apply for this job](http://jobs.workable.com/view/445ef4b7-31c7-4930-9727-e8381db793a7)

## Description

We are looking for a Part- Time Front **Desk Agent at the New Bedford Harbor Hotel, Downtown New Bedford.**

**222 Union Street, New Bedford**

**New Bedford Harbor Hotel** is currently looking for a self-motivated, guest-focused candidate to fill the position of Front Desk Agent. Someone with a friendly & welcoming personality is the ideal candidate for this opening. This is an exciting opportunity for someone who is looking to develop their professional skills.

_**We also have DailyPay, which allows you to get paid any day you prefer**_

_**And if you refer someone to join our team, you could earn up to $500!**_ 

**RESPONSIBILITIES:**

-   Maintain a warm, welcoming and professional demeanor while interacting with all guests.
-   Check guests in and out, ensuring proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
-   Answer the telephone in a professional manner.
-   Follow procedures on posting charges and settling guest accounts.
-   Effectively address and resolve guest problems to increase guest satisfaction.
-   Be knowledgeable of emergency procedures and Hotel policies.

Pay: $16 - $17 PER HOUR

Shifts: Morning, Evening Shifts, weekend availability is required

Job Types: **PART TIME**

## Requirements

-   Hotel experience a plus
-   Multitasking
-   Customer service skills
-   Possibility to cross train in other departments of the hotel

## Benefits

-   Brand Wide Room Discounts
-   Company Wide Room Discount Program
-   Referral Bonus Incentive
-   Retention Bonus Incentive
-   Annual Review Program
-   Extensive Room for Growth
-   Paid Training