# Customer Service Warehouse Associate **Company:** [Ewing Outdoor Supply](http://jobs.workable.com/companies/1zjd4zWycicLykdJMKFgTD.md) **Location:** Jacksonville, United States **Workplace:** on site **Employment type:** Full-time **Department:** Active Openings [Apply for this job](http://jobs.workable.com/view/45cff06b-36db-4496-8a62-4c9ab3138e97) ## Description **Ewing Outdoor Supply** **538 Chatham Street** **Jacksonville, FL 32254** **\*\*Pay Rate $18 - $20/hr. DOE\*\*** Ewing Outdoor Supply is a fourth generation, family-owned _**wholesale landscape, irrigation, and outdoor supply company**_ looking for dependable, customer-focused team members to join our operations team. While we have a lot of mantras around the company, two are, “treat the customer right,” and “have fun doing it!” If that sounds like you, keep reading…    This role provides a variety of activities—including _**customer service, warehouse operations, inventory support, local deliveries, and sales assistance**_—making it ideal for someone who enjoys being active, working both indoors and outdoors, and being part of a fast-paced, team-oriented environment. Though preferred, this **hands-on, foundational role** doesn’t require prior industry experience; we provide **world-class training** to set you up for success from day one!     So, do you value hard work, customer service, and teamwork? If so, reach out because we want to meet! ### ### Responsibilities This role supports the day-to-day operations in a fast-paced wholesale environment serving contractors and industry professionals. Job responsibilities include, but are not limited to:   - Customer Service & Sales  - Greet customers, answer calls, field questions, and build customer relationships.   - Support customers in selecting landscape materials, outdoor supplies, and irrigation product recommendations.   - Warehouse & Yard Operations  - Pull, stage, and load customer orders, including stone, soil, mulch, and hardscape materials.   - Maintain a clean, organized, well-stocked, and welcoming warehouse and yard, while following all equipment and material-handling safety standards.   - Inventory Management  - Receive and stock deliveries and transfers.   - Assist with cycle counts and inventory accuracy checks.  - Delivery and Transportation  - Load and unload materials using company delivery vehicles while following all safety protocols.  - Safely deliver customer materials in company delivery vehicles to local job sites, while providing world-class customer service upon arrival. ## Requirements - **What we are looking for…**  - Valid driver’s license and clean driving record  - Ability to lift 50–75 lbs regularly  - Comfortable working indoors and outdoors  - Strong work ethic and reliability  - Basic math and communication skills  - An eagerness to work as a team and deliver world-class customer service   - **Preferred, but not required…**  - Warehouse associate experience  - Delivery driver experience  - Forklift Certification  - Knowledge of irrigation, plumbing, or landscape materials (remember, our training rocks)  - **Spanish Bi-Lingual is always a plus**  **Bonus Points for the Following\*** - **Bilingual (Spanish & English)** - Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate) - Proven work experience as a Customer Service Associate, Sales Associate, or similar role. - Knowledge of inventory stocking procedures ## Benefits - Health Care Plan (Medical, Dental & Vision) - Retirement Plan (401k, IRA) - Life Insurance (Basic, Voluntary & AD&D) - Paid Time Off (Vacation, Sick & Public Holidays) - Family Leave (Maternity, Paternity) - Short Term & Long Term Disability - Training & Development - Wellness Resources - Profit Sharing We have the **4 C’s** that make your job a career! **Career Development-** To invest in your personal and professional growth, we offer a variety of training resources. **Compensation-** We offer competitive market wages, great benefits, PTO & bonus potential! **Culture-** We are family-owned, which gives us a unique culture, and we have fun with everything we do! **Care-** We care about all our employees because we would not be where we are now (over 100 years) if it weren’t for you!