# Latvian & Russian bilingual Customer Experts for tobacco products

**Company:** TP Greece
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/45fc2976-ec03-4ad1-bfc2-6c6fd00f2d67)

## Description

##### Join our Customer Experts team and work with one of the most innovative companies of the tobacco industry

In collaboration with the tobacco industry’s world leader – a pioneer in the design of smokeless products - TP in Greece has set out to deliver a smoke-free future. Following the release of an innovative smokeless cigarette device, we are currently looking for talent with **Latvian and Russian** language skills to join our customer care team in Athens, Greece. Our goal is to provide a seamless customer experience to all those who have already embraced smoke-free products, in an effort to actively contribute to the adoption of a healthier lifestyle and mindset.

##### **What you will do:**

-   Educate users on how to use & take care of their devices
-   Provide assistance for new purchases
-   Communicate with customers via phone, chat & e-mail
-   Track and follow cases to ensure they closed in an efficient and timely manner
-   Maintain high customer satisfaction, representing a major brand
-   Provide and maintain strong, professional relationships with all partners and show empathy at all times

##### **What you will bring:**

-   Fluency in **Latvian and Russian**
-   Very good communication skills in English
-   Exceptional communication & soft skills, as well as problem-solving skills
-   Computer knowledge/tech savviness
-   Resourceful, able to multitask
-   Thrive as a team player in a fast-paced, high-energy, change-oriented environment

##### **What we offer:**

-   Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)
-   Competitive monthly salary + 2 extra salaries per year
-   **[Referral Program](https://jobsteleperformance.com/employee-referrals/)**: Bring a Friend and get up to 3.500 depending on the language
-   Health care benefits and numerous other discounts
-   Full training by certified instructors
-   Professional growth & **[development opportunities](https://jobsteleperformance.com/development-education/)**
-   **[Special events](https://jobsteleperformance.com/passion-4u/)** as well as **[community & social responsibility initiatives](https://jobsteleperformance.com/social-responsibility/)**
-   Free online Greek language courses
-   State of the art premises, providing a great working environment with relaxing break areas
-   Work for a **[Great Place to Work-Certified Company](https://jobsteleperformance.com/awards/)** that fosters diversity, offering **[equal opportunities](https://jobsteleperformance.com/diversity/)** to all, regardless of gender, ethnicity, religion, culture, or age

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering **[equal opportunities](https://jobsteleperformance.com/diversity/)** to all, regardless of gender, ethnicity, religion, culture or age.

##### **Find out more**

Would you like to see more [**Latvian speaking jobs**](https://jobsteleperformance.com/job-tag/latvian-jobs/) options? Do you need even more **[available jobs](https://jobsteleperformance.com/jobs/)**?