# Parts Sales Consultant

**Company:** [United Motors Group](https://jobs.workable.com/companies/eMu1VXKXC283WRgt9VzRYC.md)
**Location:** Jeddah, Saudi Arabia
**Workplace:** on site
**Employment type:** Full-time
**Department:** Parts

[Apply for this job](https://jobs.workable.com/view/462609ad-5bac-40d4-b701-5fc1ea41afc1)

## Description

### **Parts Sales Consultant**

**High-level Job Purpose Statement**

Responsible for assisting customers in identifying and purchasing the right parts for their vehicles, maintaining inventory accuracy, and contributing to the overall success of the aftersales division.

  
**Essential Duties and Responsibilities**

**Customer Service and Sales**

-   Assist customers in identifying their parts needs, providing accurate information, and recommending suitable parts based on their vehicle specifications.
-   Demonstrate excellent product knowledge and explain the features, benefits, and compatibility of different parts to customers.
-   Process parts orders, including pricing, invoicing, and arranging for delivery or pickup.
-   Upsell and cross-sell related parts and accessories to maximize sales opportunities.

**Inventory Management**

-   Maintain accurate inventory records, including stock levels, part numbers, and pricing information.
-   Monitor inventory levels and place orders with suppliers to ensure adequate stock availability.
-   Receive and inspect incoming parts shipments, verifying accuracy and quality.
-   Organize and maintain the parts storage area, ensuring cleanliness and proper organization.

**Technical Support and Troubleshooting**

-   Provide technical support to customers by assisting with part identification, installation instructions, and troubleshooting.
-   Collaborate with technicians and service advisors to address customer inquiries and resolve technical issues.
-   Stay updated with product knowledge, technical specifications, and industry trends related to automotive parts.

**Customer Relationship Management**

-   Build and maintain strong relationships with customers, ensuring their satisfaction and loyalty.
-   Follow up with customers to ensure their parts needs have been met and address any concerns or issues.
-   Collaborate with the sales team and service department to enhance the overall customer experience.

## Requirements

**Minimum Requirements for the Role**

**Qualifications**

-   Diploma or Bachelor in Mechanical Engineering, Engine and Vehicle or any related field.

**Experience**

-   1 - 3 years in relevant work experience in sales parts.

**Knowledge, Skills and Abilities**

-   Excellent verbal and written communication skills.
-   Excellent computer skills.
-   Good English Communication Skills.
-   Excellent interpersonal skills.