# Senior Executive - IT (Network Administrator)

**Company:** [Interwood Mobel](http://jobs.workable.com/companies/tPj9KqoDYnUgm6vMoFPkYN.md)
**Location:** Lahore, Pakistan
**Workplace:** on site
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/48504dfb-aad2-490a-be3f-f692068ef33a)

## Description

**Job Summary:**  
We are looking for a skilled Senior Executive - IT responsible for providing technical support, managing IT infrastructure, and ensuring smooth day-to-day operations. The ideal candidate should have strong knowledge of both hardware and software, along with excellent troubleshooting and communication skills.

**Key Responsibilities:**

-   Provide technical support to end users (onsite and remote).
-   Diagnose and resolve hardware issues related to laptops, desktops, and peripherals.
-   Install, configure, and maintain operating systems and application software.
-   Manage user data backups and ensure compliance with data security policies.
-   Deploy and manage antivirus and endpoint security solutions across systems.
-   Configure and administer domain environments, including Active Directory, user accounts, and permissions.
-   Monitor and manage LAN/WAN infrastructure, including switching and network troubleshooting.
-   Deliver efficient remote support and ensure timely resolution of user issues.
-   Coordinate and support IT-related meetings and activities.
-   Maintain comprehensive IT documentation, including system configurations and issue logs.
-   Ensure high service quality by adhering to defined SLAs and support standards.
-   Troubleshoot and maintain both macOS (MacBook) and Windows-based systems.

## Requirements

-   Bachelor’s degree in IT, Computer Science, or a related field (preferred), with certifications such as CCNA/CCNP.
-   3–5 years of IT support experience with strong expertise in macOS (MacBook) and Windows troubleshooting (hardware & software).
-   Solid knowledge of computer hardware, peripherals, networking (LAN/WAN), and domain environments (Active Directory).
-   Hands-on experience with data backup & recovery, including Veritas End User Backup solutions (preferred).
-   Proficient in antivirus tools, endpoint security, remote support methodologies, with strong communication & documentation skills.

## Benefits

-   Medical Insurance
-   Provident Fund
-   EOBI
-   Paid Leaves
-   Advance salary facility