# Hebrew-Speaking Customer Experts for a Tech Leader

**Company:** TP Greece
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/4906e67b-2f02-480b-9621-f307396bd257)

## Description

#### Are you passionate about the latest technology and gadgets? Are you fluent in Hebrew? Work in Greece as a customer expert with a Top Tech Leader!

Teleperformance Greece connects customers with the world’s top brands for more than 30 years. With a team of more than 12.000 employees from 110+ nationalities, we proudly represent the leading global businesses -such as Microsoft, Canon, Netflix, Paypal, Asos - providing Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media. We are really proud to see our collaboration with one of the **Big Five information technology companies** growing bigger and deeper. This is a great opportunity for you to join our **Hebrew customer experts' team,** after following a complete training by certified instructors. _Please note that in order for the recruitment process to start, you need to be an EU citizen, or Schengen zone / EU passport holder, or have a Greek residence permit (providing access to work) or a corresponding certificate of electronic submission (formerly known as “blue paper”)._

##### What you will do:

-   Communicate with customers via phone, chat & e-mail
-   Track and follow cases to ensure they closed in an efficient and timely manner
-   Maintain high customer satisfaction, representing a major brand
-   Provide troubleshooting for mobile devices (mobile phones, tablets & more)
-   Assist customers to manage/secure their account & passwords
-   Set-up repairs for hardware-related issues
-   Escalate unresolved cases by contacting 2nd level support Interaction Experts
-   Maintain high customer satisfaction

##### **What you will bring:**

-   Fluency in **Hebrew**
-   Advanced English knowledge
-   Familiarity with iOS and/or MacOS, or comparable technology, is preferred
-   Great communication skills
-   Prior customer support experience would be an advantage
-   Strong troubleshooting skills

##### **What we offer:**

-   Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (\-all at no cost to you-)
-   Competitive monthly salary + 2 extra salaries per year
-   **[Referral Program](https://jobsteleperformance.com/employee-referrals/)**: Bring your friends and receive great bonuses!
-   Health care benefits and numerous other discounts
-   Full training by certified instructors
-   Professional growth & **[development opportunities](https://jobsteleperformance.com/development-education/)**
-   **[Special events](https://jobsteleperformance.com/passion-4u/)** as well as **[community & social responsibility initiatives](https://jobsteleperformance.com/social-responsibility/)**
-   Free online Greek language courses
-   State of the art premises, providing a great working environment with relaxing break areas
-   Work for a **[Great Place to Work-Certified Company](https://jobsteleperformance.com/awards/)** that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering [equal opportunities](https://jobsteleperformance.com/diversity/) to all

##### **Find out more**

Would you like to see more [**Hebrew speaking jobs**](https://jobsteleperformance.com/job-tag/hebrew-jobs/) options? Do you need even more **[available jobs](https://jobsteleperformance.com/jobs/)**?