# German-Speaking Customer Experts for Household Electronics - Work In Greece

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Patrique Greece

[Apply for this job](http://jobs.workable.com/view/497b6b3a-7c55-4b14-8fa7-a13fb14cfc3c)

## Description

Mercier Consultancy MD is currently seeking proficient German-Speaking Customer Experts to join our team supporting a leading household electronics company in Greece. The role involves providing excellent customer support to German-speaking clients, assisting them with product information, technical support, and after-sales service.

  

### Key Responsibilities

-   Deliver professional customer service to German-speaking customers via phone, email, and chat regarding household electronics products.
-   Assist customers with product usage guidance, troubleshooting, warranty inquiries, and service requests.
-   Maintain accurate documentation of customer interactions and follow-up activities using CRM tools.
-   Collaborate with technical and sales teams to resolve customer issues efficiently.
-   Stay updated on product features, company policies, and industry developments.
-   Provide feedback to improve customer service quality and processes.

## Requirements

-   Fluency in German (spoken and written) is essential; proficiency in English is a plus.
-   Experience in customer service, ideally within the electronics or household appliances sector.
-   Strong communication, interpersonal, and problem-solving skills.
-   Ability to work effectively in a fast-paced, multicultural environment.
-   Familiarity with CRM systems and digital communication tools.
-   Willingness to relocate and work in Greece.
-   Customer-focused attitude with attention to detail.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Training
3.  Fully Paid Relocation Package
4.  Monthly Performance Bonus
5.  Health Insurance
6.  2 Extra Salaries Per Year
7.  And Much More...