# Pickup Service Specialist

**Company:** [SwiftX Inc.](http://jobs.workable.com/companies/rZKXnoAtxxjGcmRU4zvsQi.md)
**Location:** Santa Fe Springs, United States
**Workplace:** on site
**Employment type:** Full-time
**Department:** KAS

[Apply for this job](http://jobs.workable.com/view/4994b2a8-8eec-40c6-b073-c27fc27a066e)

## Description

-   Assist with daily pickup scheduling and dispatch coordination
-   Follow up on pickup status and report delays or issues
-   Communicate with drivers and customers regarding basic pickup updates
-   Assist with pickup arrangements for key customers
-   Help handle basic pickup issues and escalate when needed
-   Maintain pickup records and update operational information
-   Support communication between warehouse, transportation, and other teams
-   Assist with daily operational tasks and peak season support
-   Complete other tasks assigned by the supervisor or manager

## Requirements

-   Bachelor’s degree preferred
-   Strong communication and coordination skills
-   Detail-oriented with strong problem-solving abilities
-   Ability to work in a fast-paced operational environment
-   Proficiency in Excel and basic operational systems
-   Strong organizational and multitasking skills
-   Bilingual in Mandarin and English

## Benefits

-   Supervisor: 60k-75k + Bonus / Specialist: 21-25/hr +1.5OT +Bonus
-   7 PTO days
-   5 Paid Sick Leave Days
-   6 Paid Holidays
-   401K
-   Medical insurance, Dental and Vision Insurance, STD/LTD