# CRM & Retention Marketing Specialist

**Company:** [Paired](null/companies/hHECN9Czz3ESR6npitHku6.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Contract
**Department:** Recruiting Team

[Apply for this job](null/view/4aadb2da-1caa-4d5d-af1b-ba5f20c230b6)

## Description

We are looking for a skilled CRM & Retention Marketing Specialist to own and manage all email and SMS marketing efforts for a growing brand. Email templates are already built — this role is focused on managing, reviewing, and optimizing Klaviyo flows and campaigns, along with managing our subscription program via Recharge. This is a full-time, remote position that requires overlap with US business hours.

**Responsibilities**

-   Own and manage all email marketing campaigns and flows in Klaviyo (welcome series, post-purchase, win-back, browse/cart abandonment, promotional)
-   Review, test, and update existing email templates to ensure they are working effectively and performing well
-   Maintain and optimize existing Klaviyo flows for performance and deliverability
-   Plan, build, and send SMS campaigns
-   Manage the subscription program through Recharge
-   Update PDPs and homepage content for new product launches
-   Segment audiences and personalize messaging for maximum engagement
-   Monitor and report on email/SMS performance metrics

## Requirements

-   2+ years of hands-on Klaviyo experience
-   Strong understanding of Klaviyo flows and flow architecture
-   Comfortable reviewing, troubleshooting, and updating existing email templates (design/copywriting from scratch not required, but a plus)
-   Experience with Recharge or a similar subscription management platform
-   SMS marketing experience
-   Familiarity with Shopify
-   Supplement/CPG industry experience is a strong plus
-   Data-driven, highly organized, and self-directed
-   Must be based in South America, or Europe and able to overlap with US business hours

## Benefits

-   Competitive salary in US dollars
-   Fully remote role