# Front Desk Assistant

**Company:** [Boys & Girls Clubs of Greater Oxnard and Port Hueneme](https://jobs.workable.com/companies/fvBDtZ2fRYvDX8R7Nr7XPN.md)
**Location:** Oxnard, United States
**Workplace:** on site
**Employment type:** Part-time
**Department:** Harriet H. Samuelsson Teen Center

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## Description

### PRIMARY FUNCTION:

The front desk operator is responsible for maintaining the front desk, providing quality customer service and ensuring the safety of Club members. Must be cooperative, friendly and able to create a harmonious environment.

### KEY ROLES (Essential Job Responsibilities):

**1\. Operate and manage the Clubhouse front desk**

-   Maintain the safety, security and appearance of the front desk
-   Greet, monitor and track all visitors
-   Supervise all equipment checkout and return
-   Answer all phone calls
-   Communicate and disperse information about upcoming events and activities to members and the public
-   Maintain supplies for facility and front desk
-   Recognize volunteers for their assistance daily

**2\. Maintain all membership and tracking systems of the Club**

-   Work with unit directors to track membership for grant requirements
-   Track program and membership data for reports as needed for program support
-   Maintain all Club documents and filing system
-   Be responsible for membership cards
-   Be responsible for following the proper protocols and procedures when taking payments and handling all currency

**3\. Supervision:**

-   Assist with the implementation and enforcement of safety policies/procedures regarding participant safety, risk management, and building security.
-   Assist with the up-keep of Club maintenance and appearance.
-   Handle minor youth conflict as it occurs in programs.

**4\. Other Duties:**

-   Abide by Club's policies, procedures, and federal and state laws
-   Attend board, staff and committee meetings, and other Club events
-   Wear uniform while working at or attending Club functions

### RELATIONSHIPS:

Internal: Maintains close, daily contact with Club staff (professional and volunteer), Club members, and supervisor to receive/provide information, discuss issues, explain guidelines/ instructions; instruct; and advise/counsel.

External: Maintains contact with external community groups, schools, members' parents and others to assist in resolving problems.

## Requirements

**SKILLS/KNOWLEDGE REQUIRED:**

-   High school diploma / GED or currently enrolled in school with work permit (if minor)
-   Experience in working with children
-   Knowledge of youth development
-   Ability to motivate youth and manage behavior problems
-   Ability to deal with the general public
-   Ability to implement quality programs for youth
-   Ability to organize and supervise members in a safe environment
-   Mandatory CPR and First Aid Certifications (can obtain through Club)
-   Valid State Drivers License (recommended)

**PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:**

A majority of time will be spent sitting or standing. Moderate lifting will be required from time to time.

**DISCLAIMER:**

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job

## Benefits

-   $20.00-$21.00 per hour (Depending on Experience)

-   Pension Plan (after meeting eligibility criteria)
-   Paid Sick Time

-   Training & Development