# Wireless Retail Sales Representative- Gateway - Brooklyn

**Company:** [RedLion Mobile](http://jobs.workable.com/companies/gEovvAcCwqA3QCjjuPmd87.md)
**Location:** Brooklyn, United States
**Workplace:** on site
**Employment type:** Full-time
**Department:** Brooklyn/ LI- Henry Francis

[Apply for this job](http://jobs.workable.com/view/4b4e8aa4-cf87-4e4d-895a-c81f3340ab1b)

## Description

**Overview**

JOIN one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Representatives who are energetic, driven, and eager to succeed.

**Who We Are**

We are a rapidly expanding branded partner for **Optimum Communications –** a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect to the above essential services.

**Key Responsibilities:**

**Sales & Product Knowledge**

-   Must be able to engage customers and present telecommunications products and services proactively.
-   Must be comfortable selling mobile, internet, cable, TV, and related support services.
-   Should know how to identify customer needs and recommend the right products or service packages.
-   Must be able to upsell and cross-sell products to maximize sales opportunities.
-   Must be able to meet or exceed individual sales goals, commission goals, and store performance expectations.
-   Must be able to explain products, services, pricing, and promotions clearly to customers.

**Customer Experience**

-   Must provide a positive, professional, and solution-focused customer experience.
-   Should be comfortable building customer relationships and creating long-term brand loyalty.
-   Must maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.

**Team & Organizational Success**

-   Must be able to collaborate with team members and contribute to a supportive, performance-driven culture.

## Requirements

-   Must be able to proactively approach shoppers in a retail sales environment, upsell and cross-sell effectively, clearly explain plans and promotions, and build repeat-customer relationships.
-   Must be eligible to work in the United States.
-   Must be able to work a flexible schedule, including evenings, weekends, and holidays.
-   Must be able to support nearby store locations within a 35-mile radius and have reliable transportation.
-   Must be able to stand for extended periods of time and lift up to 35 lbs.
-   At least 1 year of customer-facing sales experience selling products, services, upgrades, or add-ons is preferred; experience in wireless/mobile sales, cable or internet sales, big-box retail sales, or other commission-based in-store sales, and experience working to sales quotas or commission targets in a retail setting, are strongly preferred.
-   A high school diploma or GED is preferred.

## Benefits

### Perks & Benefits

-   Medical, Dental, Vision, and 401(k)
-   Paid training and onboarding
-   Monthly commission opportunities
-   Internal promotion and advancement opportunities
-   Employee growth and rewards programs
-   Annual all-expenses-paid trip opportunity for top performers