# Service Manager

**Company:** [Vision Ford-Lincoln](http://jobs.workable.com/companies/e3kncHp6vbBb36crfeQexe.md)
**Location:** Wahpeton, United States
**Workplace:** on site
**Employment type:** Full-time
**Department:** Service

[Apply for this job](http://jobs.workable.com/view/4bf67665-7f71-4161-961b-a9c821fe1239)

## Description

### ⚙️ Service Manager

📍 Location: Vision Ford Lincoln – Wahpeton, ND  
🕒 Employment Type: Full-Time  
💰 Compensation: Base + Commission

### 🔧 Job Description:

Are you a high-performing leader who thrives on building strong teams and delivering top-tier customer experiences? Vision Ford Lincoln is looking for a **Service Manager** who’s ready to take charge, lead by example, and help drive our service department to the next level. 🏁

We’re a fast-growing dealership built on _high standards, real teamwork,_ and big growth opportunities. If you’ve got the drive, we’ve got the career path.

### ✅ **What You’ll Do:**

🔹 Lead, train, and support a high-performing team of service advisors and technicians  
🔹 Manage daily service operations to ensure productivity, profitability, and customer satisfaction  
🔹 Maintain CSI standards and ensure timely, quality repairs  
🔹 Collaborate with Parts, Sales, and Warranty departments to maximize internal efficiency  
🔹 Forecast staffing needs and service volume to support store growth  
🔹 Champion a winning service culture focused on excellence, speed, and transparency

## Requirements

### 📌 What You’ll Need:

-   🧍‍♂️3+ years experience in fixed ops or service management (automotive preferred)  
    
-   💬 Strong leadership, coaching, and conflict-resolution skills  
    
-   🚦 Ability to handle a fast-paced environment with ease  
    
-   🔍 Strong understanding of vehicle systems and repairs  
    
-   💻 Comfort with computers and DMS (CDK, Reynolds, etc., a plus)  
    
-   🎓 Working knowledge of RO metrics, profitability, and technician productivity  
    
-   🚘 Valid driver’s license & clean driving record

-   🔧 Ability to manage workflow, customer concerns, and vendor relationships

-   🔧 A results-driven mindset with a passion for people and process improvement

## Benefits

### 🎁 What We Offer

-   💵 Competitive Pay  Commission, monthly and quarterly performance bonuses  
    
-   🏥 75% of Health Insurance covered by Vision Ford; Dental and Vision Insurance optional  
    
-   🛡️ 401(k) with Company Match  
    
-   🎓 Paid Training & Certification  
    
-   🏖️ Paid Time Off + Holidays  
    
-   💸 Employee discounts on vehicles, service, and parts  
    
-   🤝 Positive Team Culture with real career growth