# Credit Analyst (Australian Mortgage -High Volume)

**Company:** [D2B](http://jobs.workable.com/companies/dcaVtKQqXr9FwBNppNCBH9.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** RecOps

[Apply for this job](http://jobs.workable.com/view/4c15b003-78e9-435f-91bd-6b173b09fc6b)

## Description

**Position: Credit Analyst (Australian Market)**

**Salary: AUD 2,000 – 2,500 per month (flexible for top-tier talent)**

**Working Hours & Conditions: Mondays to Fridays; 9:00 AM- 6:00 PM AEST**

**Holidays: TBD**

**About the Role:**

We are seeking an experienced Credit Analyst to support the Australian team with end-to-end loan packaging, CRM management, and settlement coordination. This is a backend-focused offshore role where you will work closely with a Senior Australian Credit Analyst to move deals from start to finish efficiently and accurately.

**Duties & Responsibilities:**

**CRM & Pipeline Management**

-   Manage and maintain Mercury Nexus (Connective) CRM
-   Keep pipelines clean with accurate notes, task tracking, and status updates
-   Ensure applications move through correct workflow stages without delays

**Loan Processing & Packaging (End-to-End Support)**

-   Set up new files and provide compliance and administrative support
-   Package and prepare mortgage applications for submission
-   Check, rename, and organise documents accurately and consistently
-   Identify missing or incorrect documentation and resolve issues early
-   Prepare supporting documentation for submission and internal review
-   Perform accurate data entry across CRM and lender platforms

**Pricing & Application Coordination**

-   Assist with pricing requests
-   Prepare and submit AOL (Approval/Authority/Application packs as required)
-   Order valuations and track progress through to completion

**Settlement & Progression Support**

-   Follow up with lenders, solicitors, and conveyancers to keep files progressing
-   Track lender conditions, outstanding items, and settlement timelines
-   Monitor deadlines and escalate issues proactively
-   Provide regular internal updates to ensure visibility across the team

## Requirements

**Must Have:**

-   **Minimum 2+ years’ experience as a Credit Analyst or Loan Processor within an Australian brokerage or lender environment**
-   **Hands-on experience using Mercury Nexus (Connective) CRM strongly preferred**
-   Proven experience packaging and submitting mortgage applications
-   Strong understanding of Australian lending processes and compliance requirements
-   Exceptional attention to detail with ability to maintain clean, compliant files
-   Strong written English communication skills
-   Comfortable working within Australian timelines and service standards
-   Proactive “follow-up until done” mindset  
    

**Nice to Have:**

-   Experience with debt consolidation scenarios
-   Experience with non-conforming or complex credit files
-   Understanding of lender documentation standards and assessment requirements
-   Experience coordinating valuations and managing settlements at volume