# Account Manager

**Company:** [Huzzle](https://jobs.workable.com/companies/q8XZUz5eKvSDbN5c7UDWyA.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Account Manager / Client Success Manager

[Apply for this job](https://jobs.workable.com/view/4cc7c859-a71f-434d-93a5-47f228db07d8)

## Description

### About Huzzle

At Huzzle, we connect talented B2B sales professionals with leading companies across the UK, US, Canada, Europe, and Australia. Our clients range from fast-growing startups and digital agencies to tech-driven businesses in industries such as SaaS, MarTech, FinTech, and EdTech. We match top sales talent with full-time, remote opportunities where they work directly as part of client teams, with ongoing support from Huzzle throughout their journey.

**Role Type: Full-time**

**Engagement: Independent Contractor**

### **Job Summary**

We are looking for a proactive, detail-oriented Account Manager to oversee a diverse and growing portfolio of clients. In this role, you will focus on strengthening client relationships, improving customer retention, driving product adoption, and building long-term partnerships. This is a dynamic, fast-paced opportunity for a strong communicator who can effectively manage multiple accounts while delivering an exceptional client experience. You will play a key role in the team’s success by understanding client needs, aligning them with our solutions, and ensuring ongoing value and satisfaction.

### Key Responsibilities

-   Manage and strengthen relationships across a high-volume portfolio of client accounts, driving long-term satisfaction and retention.
-   Serve as the primary point of contact for assigned clients, addressing queries and resolving issues promptly and effectively.
-   Identify opportunities to expand accounts and drive growth through proactive engagement and strategic recommendations.
-   Track account health indicators, identify potential churn risks, and implement proactive retention strategies.
-   Lead the onboarding of new clients, ensuring a smooth transition and helping them realize value from the product or service as quickly as possible.
-   Work closely with internal product and support teams to communicate client feedback, address concerns, and contribute to product and service improvements.
-   Keep client interactions, account updates, and pipeline activity accurately documented in the CRM.

## Requirements

-   At least 3 years of experience in Account Management, Customer Success, or a related client-facing role.
-   Proven ability to manage a large portfolio of clients while maintaining high service standards and strong relationships.
-   Excellent organizational and time-management skills, with the ability to prioritize competing demands in a fast-paced environment.
-   Strong communication and interpersonal abilities, with a knack for building trust and rapport with clients.
-   A demonstrated track record of achieving or exceeding client retention, satisfaction, and account growth targets.
-   Strong analytical skills, with the ability to interpret data, identify trends, and communicate meaningful insights to stakeholders.

## Benefits

💻 **Work Remotely:** Collaborate with international teams from wherever you are  
🚀 **Career Development:** Explore opportunities with leading companies in SaaS, MarTech, and B2B services  
🤝 **Professional Network:** Connect with a community of talented, high-performing sales professionals  
🧭 **Continued Support:** Benefit from guidance and support from Huzzle throughout your placement journey  
💰 **Flexible Compensation:** Explore salary opportunities aligned with your experience, preferences, and career goals