# AR Analyst **Company:** [iSupport Worldwide](http://jobs.workable.com/companies/1aXDcgEyBCe8D926xEv7SH.md) **Location:** Pasig, Philippines **Workplace:** on site **Employment type:** Full-time **Department:** Client Services [Apply for this job](http://jobs.workable.com/view/4d2c237c-d562-427d-875c-11f051b196c9) ## Description ### **Join Our Team!** We are looking for a detail-oriented and analytical **Accounts Receivable (AR) Analyst** to support invoice processing, payment coordination, customer account management, and collections-related activities. This role plays a key part in ensuring timely payments, maintaining accurate financial records, resolving customer inquiries, and supporting the overall accounts receivable process. The ideal candidate is highly organized, customer-focused, and capable of working effectively in a fast-paced environment. ### **What Is Your Mission?** You will provide exceptional service to our partner brands by: - Preparing, compiling, and processing accounts receivable transactions using company systems - Investigating questionable items and resolving discrepancies in a timely manner - Scanning and maintaining invoices for electronic recordkeeping and archival - Sending invoices to customers through various channels, including email, mail, and fax - Coordinating with technicians, sales teams, and customers regarding invoice payments and cash receipts - Responding to customer inquiries and resolving billing or payment concerns - Processing customer payments and following established escalation procedures when necessary - Maintaining accurate customer account records and payment documentation - Supporting continuous improvement efforts to enhance billing and collection processes ## Requirements ### **Non-Negotiable Requirements** - Bachelor's Degree in Accounting, Finance, Business Administration, or a related field preferred - **1-3 years of general accounting or accounts receivable experience** - Strong attention to detail and commitment to accuracy - Strong data entry and analytical skills - Ability to organize work effectively and manage multiple priorities - Ability to work within tight deadlines - Strong customer service and communication skills - Ability to identify issues and resolve problems independently - Proficiency in Microsoft Office applications, particularly: - Microsoft Excel - Microsoft Word - Comfortable working with multiple technology platforms and accounting systems - Typing speed of at least **35 WPM** with strong 10-key data entry skills ### **Flexible Requirements** - Experience in Accounts Receivable, Collections, Billing, or Cash Applications - Experience handling customer-facing inquiries and payment follow-ups - Experience supporting high-volume transaction environments - Exposure to ERP or accounting systems - Experience working with U.S.-based customers or financial operations ### **Skills & Competencies** - Excellent attention to detail and accuracy - Strong analytical and problem-solving abilities - Strong organizational and time-management skills - Effective verbal and written communication skills - Customer-focused approach when resolving inquiries and payment issues - Ability to work independently and collaboratively within a team environment - Strong sense of accountability and ownership - Ability to maintain confidentiality of sensitive financial information ## Benefits ### Why you'll love it here? - Free lunch meals, fruits, snacks, and beverages for employees assigned to onsite shifts. - Access to an onsite gym with a complimentary professional fitness instructor. - Weekly fitness activities and an annual fitness challenge with prizes of up to ₱70,000. - Weekly employee engagement activities with prizes of up to ₱3,000. - Free upskilling academy to support career growth and professional development. - State-of-the-art office facilities and modern workstations. - Access to employee amenities including sleeping quarters, game area, chat room, and shower rooms. - Fun, collaborative, and employee-focused work environment.