# Italian Customer Service for E-Commerce Platform - Greece, Fully Paid Relocation

**Company:** [Mercier Consultancy](http://jobs.workable.com/companies/cBuzxpFh6LoUSuvk6jGQJR.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Erik

[Apply for this job](http://jobs.workable.com/view/4d6ba781-b75d-495b-afc8-a5368b7a412c)

## Description

Mercier Consultancy is currently hiring an Italian Customer Service Representative for our E-Commerce Platform, based in Greece. This position comes with fully paid relocation to Greece, offering you the chance to join a vibrant team supporting Italian-speaking customers. In this role, you will be responsible for delivering exceptional customer service, resolving inquiries and issues related to our e-commerce platform efficiently and professionally.

If you are passionate about customer service and eager to relocate to Greece, we welcome your application!

### Responsibilities

-   Provide excellent customer support to Italian-speaking consumers
-   Assist customers with orders, returns, payments, and other e-commerce related queries.
-   Resolve issues promptly, ensuring a positive customer experience.
-   Maintain accurate records of customer interactions in the CRM system.
-   Collaborate with cross-functional teams to improve service quality.
-   Participate in ongoing training and development programs.

## Requirements

-   Fluency in Italian and English, both written and spoken. Clearly indicate your nationality and native language in your C.V. and/or cover letter.
-   Strong communication and interpersonal skills.
-   Previous experience in customer service and/or e-commerce preferred.
-   Willingness to relocate to Greece; full relocation expenses covered.
-   Ability to work effectively in a fast-paced environment.
-   Attention to detail and strong problem-solving skills.
-   Familiarity with CRM systems and customer support software is an advantage.

## Benefits

-   Competitive Monthly Salary
-   Fully Paid Relocation Package ( Flight, Transfer and Hotel )
-   Private Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   And More...