# Data Capturing Agent

**Company:** [Loomer (Pty) Ltd](null/companies/pesVUN9GqZ8vAsR2hPurB3.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time

[Apply for this job](null/view/4ff4bb2c-9cbf-4a83-b217-d3c66466286b)

## Description

About the Role

We are looking for a **motivated, accurate and computer-literate** to join our team.

The successful candidate will work directly on live client systems, capturing and processing approximately **60–75 client orders per day** while maintaining high standards of accuracy, productivity and attention to detail.

You will support an **international client in the awards industry**, working with client systems, Microsoft Excel and structured operational processes.

This is a **South Africa-based position supporting an international client**. It is not an overseas employment opportunity.

Key Responsibilities

As a Data Capturing Agent, you will be responsible for:

-   Capturing and processing approximately **60–75 client orders per day**.
-   Accurately entering customer and order information into client systems.
-   Processing individual orders within an average target of approximately **5–7 minutes**, depending on order complexity.
-   Working confidently with **Microsoft Excel and client-specific systems**.
-   Maintaining excellent accuracy while working at a productive pace.
-   Following established Standard Operating Procedures (SOPs), workflows and client requirements.
-   Reviewing captured information carefully before completing or submitting orders.
-   Meeting daily productivity, accuracy and quality targets.
-   Identifying and escalating unclear, incomplete or incorrect information when required.
-   Communicating professionally with team members, Team Leaders and management.
-   Managing workload effectively and meeting required deadlines.
-   Participating in online training, coaching and performance development.
-   Learning and adapting quickly to new systems, processes and client requirements.
-   Using approved AI and productivity tools appropriately where these can improve efficiency.
-   Working collaboratively as part of a small operational team.
-   Remaining available during client operating hours to support live workflow requirements.

Requirements

Candidates should meet the following minimum requirements:

-   **Typing speed of approximately 35–45 words per minute (WPM) or higher.**
-   Good general computer literacy.
-   Comfortable working with Microsoft Excel.
-   Strong attention to detail.
-   High level of accuracy.
-   Good written and verbal communication skills.
-   Ability to work under pressure while maintaining quality.
-   Ability to meet daily productivity targets and deadlines.
-   Ability to follow instructions, procedures and structured workflows.
-   Ability to learn new software and client systems quickly.
-   Comfortable working online and completing e-learning and remote training.
-   Reliable internet connection and a suitable working environment where required.
-   Reliable, punctual and committed to the agreed working hours.
-   Willingness to learn and appropriately use AI and productivity tools as part of the role.

Salary

-   R108000-R120000

Working Hours

Due to the international nature of the client account, employees must be available to work one of the following shifts:

**15:00–00:00**  
or  
**16:00–01:00**

Public Holidays

This role operates according to the **client's operational calendar**.

Employees assigned to this account may therefore be required to work on certain South African public holidays and will generally observe the applicable client/account public holidays instead.