# Hostess - After Rock | AYANA BALI

**Company:** [AYANA Hospitality](null/companies/4gU6PGSkL9VHY82yX1chH9.md)
**Location:** Bali, Indonesia
**Workplace:** on site
**Employment type:** Full-time
**Department:** AYANA Bali

[Apply for this job](null/view/503924ad-705d-4efb-98df-0d40338d4023)

## Description

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity [](https://ayana.workable.com/backend/jobs/3583366/edit#)for our new outlet, After Rock Nightclub for an individual with the following details:

**Summary of Responsibilities:**

-   Escort guests to their tables as they arrive at the nightclub and guide them to their tables to ensure they have a comfortable experience
-   Manage the waiting list and provide accurate wait times
-   Answer incoming calls and address customers’ queries
-   Assist with reservations and maintain an organized reservation system
-   Communicate with guests to understand their needs and preferences
-   Monitor the nightclub floor to ensure a safe and enjoyable environment
-   Ensure that the highest standards of customer service are provide to handle customer inquiries, complaints, any issues and feedback that may arise in a professional manner to continuously improve service quality and guest satisfaction.
-   Coordinate with other team members to provide excellent customer service
-   Upsell club promotions and events

## Requirements

-   Indonesian citizen
-   Proven experience with minimum of 2-3 years in the same field
-   Prior background from Restaurant/Club/Night Club is an advantage
-   Hospitality appearance, honest, initiative, creative and open minded
-   Eloquent in English communication in both written and spoken. Knowledge of additional languages is an advantage
-   Outgoing personality with excellence communication and interpersonal skills
-   Flexibility to work evenings, weekends, and holidays as required in the nightlife industry
-   Diploma in F&B Division, Hospitality, or other relevant fields. Bachelor's degree is desirable