# System Support Engineer

**Company:** [VDL Enabling Technologies Group (Singapore)](https://jobs.workable.com/companies/rfX9FimimpcVH1se1rReo2.md)
**Location:** Singapore, Singapore
**Workplace:** on site
**Employment type:** Full-time
**Department:** Factory Digitalization & Product Data Control

[Apply for this job](https://jobs.workable.com/view/50d171c6-0c85-41a7-8859-9e3d9571660a)

## Description

**Purpose:** To manage and provide technical support of IT systems and networks, to ensure uninterrupted and secured business operation, and in compliance with VDL/ETG standard and roadmap.  

**Key Area of Responsibilities:**

-   Maintain and update all information technology (IT) systems, its devices and peripherals, within the company to ensure stable and reliable performance.
-   Trouble-shoot and resolve all IT-related technical issues and prevent re-occurrences.
-   Ensure security and proper access control of all IT-systems, networks and data, so that they are free from malware, spyware, hacking, illegal software and unauthorized access.
-   Research and benchmark new developments in the IT industry, and propose improvements to business processes to save costs and drive for better efficiency and productivity.
-   Source, communicate and manage external parties or service providers that provide service support and maintenance to operational IT matters.
-   Create regular backup of all relevant company’s data and store it safely, to ensure Business Continuity, in case of systems and/or network outage.
-   Manage access control to company's IT systems and data, to prevent unauthorized access and ensure its security and IP protection.
-   Support and participate in company continuous improvement program.

## Requirements

-   Degree in IT, Computer Science, Computing, Engineering or relevant field.
-   Clear communication skills.
-   Problem solving skills.
-   Knowledge about different platform (e.g. windows, MacOS).

## Benefits

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