# Portuguese Speaking Customer Service for Automotive industry -Remote in Greece

**Company:** [Patrique Mercier Recruitment By Nellie](http://jobs.workable.com/companies/18zWHQZSzSMzyM23y2Mxqm.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Portuguese

[Apply for this job](http://jobs.workable.com/view/52feba28-c806-4cd0-b74f-8e2af8a1b91c)

## Description

Patrique Mercier Recruitment FR is thrilled to offer an opportunity for a Portuguese Speaking Customer Service Representative in the Automotive Industry. This role is designed for individuals who are passionate about automotive technology and are keen to provide exceptional service to Portuguese-speaking customers.

  

### Responsibilities

-   Deliver outstanding customer service to Portuguese-speaking clients through various communication channels, including phone, email, and chat.
-   Assist customers with inquiries related to automotive products, services, and technical support.
-   Manage complaints effectively and strive to resolve issues to ensure customer satisfaction.
-   Educate customers about product features and offers while providing comprehensive support throughout their purchase journeys.
-   Collaborate with internal teams to escalate and resolve complex customer issues.
-   Maintain thorough knowledge of the automotive industry's products and services to provide accurate information.
-   Document all customer interactions and maintain accurate records for service evaluation.

## Requirements

-   Fluency in Portuguese and English, both written and spoken.
-   Experience in customer service, preferably in the automotive sector.
-   Strong communication and interpersonal skills.
-   Ability to troubleshoot technical inquiries and offer effective solutions.
-   Proficiency in customer service software and Microsoft Office Suite.
-   Detail-oriented with strong organizational skills.
-   A genuine interest in the automotive industry and a commitment to providing excellent customer support.

## Benefits

-     Private Health Insurance 
-   Training & Development 
-    Performance Bonus  
-   2 Extra Salaries Per Year Fully Paid Training  
-   Fully Paid Relocation Package ( flight, transfer and hotel )   
-   Free Greek Lessons, discounts and other perks