# Groom/ Bell Boy

**Company:** [F ZEEN RETREATS](https://jobs.workable.com/companies/cUYM9weaURqcKZMcBMgRKG.md)
**Location:** Lourdata, Greece
**Workplace:** on site
**Employment type:** Full-time
**Department:** Front Office (FO)

[Apply for this job](https://jobs.workable.com/view/5429a124-14a8-4ba6-be8a-71b1e2bb2979)

## Description

As a Groom you will welcome guests and carry luggage while escorting them to their rooms. You will explain features of rooms and accommodation facilities. 

**About us**

F ZEEN KEFALONIA owned by the group F ZEEN RETREATS, is an adults and residence only haven surrounded by all shades of blue and green. Following a holistic well-being approach, we are aiming to create unforgettable F ZEEN moments for our guests and introduce them to the Good Life, the art of living well and in harmony with nature and the world. F ZEEN is a mindset and a lifestyle ideal. The combination of personalized service paying high attention to detail with the tailored experiences make F ZEEN KEFALONIA an experience beyond than just a stay. We wouldn’t be able to fulfil our vision without our employees, who are the heart of our retreat. For this reason, we provide trainings from top experts as well as a competitive package of perks and benefits to all our staff members, encouraging creativity and passion for work.

**What you’ll do**

-   Welcome guests at the main entrance, and greet them appropriately as per the time

-   Escort guests to their rooms and explain hotel facilities

-   Assist the guests to deliver all baggage, messages, and packages to guests and do several other tasks according to the guest’s request

-   Receive and store the guest luggage and keep a proper record of level tags

-   Store the guest’s luggage in the luggage room and respond to their request

-   Tie the luggage tags to the guest’s luggage

-    Guide the guests to arrive at the Reception Desk and to wait beside them

-    If guest want to change the room be prepared for, transferring baggage from one room to another

-   Clean and maintain the baggage room and work area assist in maintaining

-   Report to the Reception Desk about any malfunctioning equipment

-   Maintain and upkeep the appearance of the hotel lobby and entrance

-   Perform other duties as per assign

## Requirements

-   Previous work experience as a Porter or Bell Boy, ideally in a 5\* hotel environment

-   Excellent command of the English language

-   Knowledge of any additional language will be considered as an asset

-   Professional attitude and appearance

-   Ability to be resourceful and proactive when issues arise

-   Excellent interpersonal & communication skills

-   Multitasking and time-management skills, with the ability to prioritize tasks

-   Teamwork spirit and customer service attitude

## Benefits

-   Positive working environment

-   Training and career development

-   Competitive remuneration package

-   Single or double occupancy accommodation at fully equipped apartments

-   Daily meals

-   Uniforms

-   Transportation from and to the hotel for duty

-   Other seasonal perks & benefits also in addition to results

**Join Our Team** 

-   A team that is built on respect and excellent service over collaboration 

-   A team of likeminded individuals that are motivated to work as a unit to offer our guest unique vacations and unforgettable experiences 

-   A team of happy employees, that are driven within their working environment to contribute to a common goal 

-   A team that celebrates achievements made individually and encourages positive attitude and integrity  

-   A healthy environment where nature is the focal point, that encourages collaboration and teamwork, allowing space to breath 

-   A mindful and considerate, people-oriented workplace 

-   A family-run company with exceptional high standards both for the guests and the employees alike