# City Manager - Operations & Quality Assurance - New York, NY (Part-Time)

**Company:** [Slate](http://jobs.workable.com/companies/3h66hvGSug2FkT7V3foutt.md)
**Location:** New York, United States
**Workplace:** hybrid
**Employment type:** Part-time
**Department:** City Manager

[Apply for this job](http://jobs.workable.com/view/54355a48-a408-4337-8be8-5dd44da73e15)

## Description

**Location: New York, NY  
Schedule: Flexible (Morning, Evening, Overnight, and Weekend Availability Required)  
Employment Type: Part-Time**

### Position Overview

Slate is seeking a hands-on City Manager to oversee cleaning operations, quality assurance, staffing support, and client satisfaction within an assigned market. This is not a desk or office management position. We are looking for a leader who is comfortable working in the field, training employees, inspecting work, solving problems, and supporting operations wherever needed.

The ideal candidate is a self-starter with cleaning industry experience who takes ownership, leads by example, and is willing to roll up their sleeves to ensure every project is completed to Slate standards.

### Key Responsibilities

### Operations Management

-   Serve as the primary field representative for Slate within the assigned city or region.
-   Conduct site assessments and walkthroughs for new client quotes and proposals.
-   Support new account launches and operational rollouts.
-   Perform routine and emergency site visits as needed.
-   Assist with staffing coverage when necessary.

### Quality Assurance & Inspections

-   Conduct scheduled and unscheduled QA inspections.
-   Identify quality issues and implement corrective actions.
-   Verify completion of client requirements and service standards.
-   Submit inspection reports, photos, and recommendations.

### Employee Training & Development

-   Provide hands-on training for new and existing cleaners.
-   Coach team members on proper cleaning techniques, safety procedures, and client expectations.
-   Perform side-by-side training during shifts.
-   Monitor employee performance and provide feedback to Operations and HR.

### Deep Clean & Special Projects

-   Lead and participate in deep cleaning projects.
-   Assist with project planning and execution.
-   Ensure projects are completed on time and within scope.
-   Support emergency cleanups and special service requests.

### Equipment & Supply Management

-   Deliver equipment, supplies, and materials to client locations as needed.
-   Conduct inventory audits.
-   Ensure teams have the tools required to perform services successfully.
-   Report damaged or missing equipment.

### Client Relations

-   Participate in client walkthroughs and inspections.
-   Address client concerns professionally and promptly.
-   Build strong relationships with clients and site contacts.
-   Represent Slate with professionalism at all times.

## Requirements

### Qualifications

-   1+ years of commercial cleaning, janitorial, facilities, or related industry experience.
-   Previous supervisory, lead cleaner, QA inspector, or operations experience preferred.
-   Strong attention to detail and quality standards.
-   Ability to train and motivate employees.
-   Comfortable working independently with minimal supervision.
-   Strong communication and problem-solving skills.
-   Reliable transportation and willingness to travel throughout the assigned market.
-   Ability to lift up to 50 pounds and perform physical cleaning tasks as needed.
-   Comfortable working overnight, early morning, weekends, and flexible schedules.

### What We're Looking For

-   Self-starter mentality.
-   Strong work ethic and accountability.
-   Hands-on leadership style.
-   Ability to adapt in a fast-paced environment.
-   Team player who leads by example.
-   Someone who takes pride in delivering exceptional service and supporting both clients and employees.

At Slate, City Managers are operational leaders in the field. They are trainers, inspectors, problem-solvers, and client partners who help ensure every location meets our quality standards while supporting our teams' success.