# Sunny Greece are looking for German speaking Customer Support Agent

**Company:** [Next Job Abroad](http://jobs.workable.com/companies/wHGQqCXLBvJwUjZSbeEY5m.md)
**Location:** Düsseldorf, Germany
**Workplace:** hybrid
**Department:** Simon Klinkiewicz

[Apply for this job](http://jobs.workable.com/view/543ae2f9-7f84-4543-a3a6-bdceecd9a5b2)

## Description

_Our client is a world leader in contact Centre services provider and you will work with the Mercedes-Benz Customer Service team in Greece, helping Mercedes customers._

-   Communicate with customers via phone, chat & e-mail
-   Track and follow cases to ensure they closed in an efficient and timely manner
-   Maintain high customer satisfaction, representing a major brand
-   Provide and maintain strong, professional relationships with all partners and show empathy at all times
-   Work towards reaching targets as set out by client statement of work as well as internal targets

## Requirements

-   Fluency in German
-   Very good communication skills in English
-   Exceptional communication & soft skills, as well as problem-solving skills
-   Computer knowledge/tech savviness
-   Resourceful, able to multitask
-   Thrive as a team player in a fast-paced, high-energy, change-oriented environment

## Benefits

-   Complete support to help you ease your relocation to Greece (our client will cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)
-   Competitive monthly salary + 2 extra salaries per year
-   Health care benefits and numerous other discounts
-   Full training by certified instructors
-   Professional growth & development opportunities
-   Special events as well as community & social responsibility initiatives
-   Free online Greek language courses
-   State of the art premises, providing a great working environment with relaxing break areas
-   Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age