# Portmeirion Group Warehouse Operations Manager

**Company:** [Nambe'](null/companies/bSbkvn41aES2j6X3GPj2FT.md)
**Location:** Waterbury, United States
**Workplace:** on site
**Employment type:** Full-time

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## Description

**Overview**  
Portmeirion Group is seeking an experienced Operations Manager to lead our homeware distribution center in Waterbury, CT. This role is responsible for the day-to-day management of warehouse operations, ensuring the accurate and timely processing of orders across wholesale and direct-to-consumer channels. The ideal candidate is hands-on, detail-oriented, and experienced in consumer packaged goods distribution.

**Key Responsibilities**

-   Manage all daily operations of the distribution center, including receiving, picking, packing, shipping, and inventory control
-   Ensure timely and accurate fulfillment of customer orders, meeting service level expectations
-   Lead, train, and supervise warehouse staff, fostering a culture of accountability, safety, and continuous improvement
-   Oversee workflow planning, labor scheduling, and productivity optimization
-   Maintain inventory accuracy and coordinate cycle counts and physical inventories
-   Utilize and optimize WMS systems to support efficient operations and reporting
-   Collaborate with customer service, sales, and transportation partners to resolve order issues and improve delivery performance
-   Ensure compliance with safety standards, company policies, and operational best practices
-   Additional duties as assigned

## Requirements

**Qualifications**

-   5+ years of experience in warehouse or distribution center operations, preferably in consumer packaged goods
-   Proven experience managing direct-to-consumer fulfillment operations
-   Strong working knowledge of WMS systems
-   Experience supporting Amazon fulfillment (Seller Central, FBA/FBM, compliance requirements) a plus
-   Bilingual (English/Spanish) strongly preferred
-   Strong leadership, communication, and problem-solving skills
-   Ability to work in a fast-paced, hands-on, in-office environment
-   Availability to manage the 2nd shift from mid-November through end of year
-   Must be able to work occasional Saturday during peak seasons

## Benefits

**What We Offer**

-   Competitive salary and benefits
-   401K
-   Paid Vacation time
-   Opportunity to lead and make a meaningful impact in a growing operation