# Director of Plumbing & Drain Operations

**Company:** [Hunter Recruitment Advisors](http://jobs.workable.com/companies/ruscj21WGwbE2PLoPbuFMV.md)
**Location:** Vandalia, United States
**Workplace:** on site
**Employment type:** Full-time
**Department:** Logan Services

[Apply for this job](http://jobs.workable.com/view/54d53d97-92b4-4f34-837f-ac1e52cf6511)

## Description

**Director of Plumbing & Drain Operations**

**Location: Dayton, OH (Multi-Market)**

**Employment Type: Full-Time**

**Reports To: VP of Operations**

**Who We Are**

At Logan Services, we're more than an HVAC and plumbing company—we're a company built on people, culture, and excellence.

As a family-owned business serving Ohio homeowners since 1969, we've earned recognition as a consecutive Best of Dayton winner, CBUS Top Pick, Best of Cincinnati winner, BBB Torch Award recipient, and home of the world's first Trane-accredited apprenticeship program.

**Everything we do is guided by our PARTE values:**

-   People First
-   Agile
-   Radical Ownership
-   Teamwork
-   Excellence

**We don't just talk about culture, we protect it, invest in it, and hire people who strengthen it.**

**The Opportunity**

Our Plumbing Division is entering an exciting phase of growth. Three years ago, we launched plumbing. Today, we have a strong foundation, growing market share, and a newly established Sewer & Drain Division. The infrastructure is in place. The culture is thriving. Now we're looking for a proven leader to take our operation to the next level.

As the Director of Plumbing & Drain Operations, you will own the strategic direction, operational performance, and financial success of Logan's Plumbing Division across service, installation, water quality, water heater sales, and sewer & drain operations. This is not a maintenance role. This is a growth and leadership opportunity for someone who wants to build, scale, and leave a lasting impact.

**What You'll Own**

-   Full P&L responsibility for the Plumbing Division
-   Revenue growth and gross margin performance across all plumbing business units
-   Daily operations of service, installation, and sewer & drain teams across multiple markets
-   Recruitment, development, and retention of plumbing leaders and field employees
-   Customer experience from first call through job completion, including escalations, reviews, and callbacks
-   Development and execution of 1-year and 3-year strategic growth plans
-   Apprenticeship programs, technical training initiatives, and leadership development pipelines
-   Pricing strategy, labor efficiency, membership growth, and lead generation performance
-   Cross-functional collaboration with Operations, Sales, Training, and Customer Experience teams

## Requirements

**What Success Looks Like**

**The ideal candidate:**

-   Takes ownership of outcomes, not just activities
-   Develops leaders and builds strong teams
-   Thinks strategically while remaining operationally hands-on
-   Balances accountability with genuine care for people
-   Uses technology, data, and metrics to drive decisions
-   Creates scalable systems that support sustainable growth

**Qualifications**

**Required**

-   7+ years of progressive plumbing leadership experience
-   Experience leading managers, supervisors, and field teams
-   Proven track record of growing operations and achieving financial targets
-   Strong business and financial acumen with P&L ownership experience
-   Excellent communication and leadership skills
-   Ability to drive accountability while maintaining a positive culture

**Preferred**

-   Multi-location operational leadership experience
-   Sewer & drain industry experience
-   Residential home services background
-   ServiceTitan proficiency
-   Experience developing apprenticeship or technical training programs

## Benefits

**Compensation & Benefits**

We offer a highly competitive compensation package designed to reward performance and support long-term success.

**Benefits Include:**

-   Competitive base salary (discussed during the interview process)
-   Performance-based bonus opportunity
-   Medical, dental, and vision insurance
-   401(k) with company match
-   Profit-sharing opportunities
-   Paid time off and holidays
-   Ongoing leadership development and career growth opportunities