# IT Operations Senior Specialist | Saudi Nationals

**Company:** [Gathern](http://jobs.workable.com/companies/7pKvW8t4Wy653mbpDpbMFU.md)
**Location:** Riyadh, Saudi Arabia
**Workplace:** on site
**Employment type:** Full-time
**Department:** Technology

[Apply for this job](http://jobs.workable.com/view/555456b2-9342-4a0e-88c2-e7f9424b0505)

## Description

**JOB PURPOSE:  
**To lead and oversee Gathern’s IT operations, infrastructure, and service delivery to ensure secure, reliable, and compliant technology environments.  
  
**ACCOUNTABILITIES:  
**

-   Lead IT operations activities, ensuring secure, stable, and high-performance technology environments across the organization.
-   Oversee identity and access management, MFA enforcement, and Zero Trust controls across Microsoft 365 / Google Workspace and all internal applications.
-   Govern and maintain ISO 27001 and NCA-ECC IT controls, documentation, and evidence to ensure readiness for internal and external audits.
-   Supervise IT team members or external support providers, assigning tasks, monitoring performance, and ensuring timely service delivery.
-   Direct the migration and integration of systems such as Google Workspace to Microsoft 365, ensuring data integrity and minimal downtime.
-   Lead the continuous improvement of IT processes, SOPs, and service-management frameworks (incident, change, request, and asset management).
-   Develop, maintain, and audit the IT asset register, license inventory, and configuration management database (CMDB).
-   Ensure endpoint compliance, encryption, MDM/Intune policies, and patch management across all employee devices.
-   Oversee procurement, vendor onboarding, and contract management while ensuring alignment with security and data-protection requirements.
-   Conduct periodic DR testing, backup validation, and access governance reviews to ensure operational continuity and security.
-   Collaborate with Engineering, Security, and Data teams to align IT operations with risk management, compliance, and business goals.
-   Monitor IT security posture, infrastructure health, and control effectiveness; provide management with regular reports and insights.
-   Coordinate IT-related tasks during ISO audits, penetration tests, and security assessments.
-   Lead user training, onboarding sessions, and awareness programs to promote secure and effective system usage

## Requirements

-   Bachelor’s degree in Information Technology, Computer Science, or related field.
-   Preferred certifications: ISO 27001 Implementer/Auditor, CompTIA Security+, Microsoft 365 Administrator, or Google Workspace Admin.
-   +4 years in IT operations or system administration within a security-regulated environment.
-   Proven experience in supporting or implementing ISO 27001 or NCA-ECC frameworks.
-   Practical knowledge of Zero Trust architecture, IAM, endpoint security, and policy enforcement.
-   Familiarity with procurement and vendor security reviews.
-   Knowledge of Intune, MDM, SSO, VPN, and device-compliance policies.
-   Experience with SIEM/logging tools, backup systems, and patch automation.
-   Understanding of network segmentation, firewalls, and identity-based access.