# Direct Sales Consultant

**Company:** [Vero HR Ltd](http://jobs.workable.com/companies/mEgem6k3SKJgoRyVG9vD3h.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Ref: 346

[Apply for this job](http://jobs.workable.com/view/556981e2-eeb3-4c87-abbd-a457f849e8c6)

## Description

Travelplanners are a well-established UK specialist long-haul tour operator with over 40 years of success, focusing on multi-centre USA itineraries, Florida holidays, villas, and cruise combinations. We are now looking for a passionate and driven **Direct Sales Consultant** to join our growing homeworking team.

Are you an experienced travel sales professional who thrives on creating exceptional, tailor-made holidays? Do you enjoy guiding customers towards the _right_ travel experience rather than overwhelming them with options?

**About the opportunity:**

As a Direct Sales Consultant, you will handle inbound enquiries via phone and email, designing high-quality, tailor-made holidays with a strong focus on customer experience and sales performance.

This is not just about quoting holidays; it’s about **crafting journeys** and confidently guiding clients to the best possible decisions.

**Your day will include:**

-   Handle inbound customer enquiries via phone and email
-   Create bespoke, high quality travel itineraries tailored to each client
-   Convert enquiries into bookings while achieving monthly sales targets
-   Proactively follow up quotes to maximise conversion
-   Recommend enhancements that improve the overall holiday experience
-   Maintain accurate and detailed booking records
-   Follow company sales processes and quality standards
-   Attend ongoing training and coaching sessions

**What we are looking for:**

-   Candidates with the ability simplify complex itineraries into clear, confident recommendations
-   Confident communicators who can explain why certain choices improve the holiday
-   Experience designing well balanced travel experiences (timing, location, flow)

**Essential Requirements:**

-   Previous UK travel sales experience telephone based, direct to customer (essential)
-   Previous homeworking experience (essential)
-   Proven success working to sales targets
-   Experience creating tailor made itineraries
-   Strong knowledge of USA travel, cruising, and villas
-   Understanding of scheduled airlines
-   Excellent communication skills (written and verbal)
-   Strong organisational, multitasking, and problem-solving abilities
-   Confidence in leading customer conversations and decision-making
-   Good IT and keyboard skills
-   Flexibility to work shifts, including evenings and weekends
-   High attention to detail

If you have a passion for the delivery of high-quality service and the ability to work in a highly organised way, then we want to hear from you!

**What we are offering:**

-   £26,228 basic salary plus commission giving a £32,000 – £35,000 OTE
-   37.5 hours per week, including a one-hour lunch break.

Working hours are 7.5hours a day between the hours of 9am & 7pm Monday-Friday, 9am to 5pm Saturdays and 10am to 4pm Sundays with a day off in lieu when working weekends.

-   Fully remote, with all equipment provided
-   Excellent remote support and training 28 days of paid holiday (including bank holidays), increasing to 33 days for long service.
-   5 paid “Me” days per year
-   An additional paid day off for your birthday.
-   Financial, medical, and mental wellbeing programmes