# SPA Manager I AYANA Komodo

**Company:** [AYANA Hospitality](null/companies/4gU6PGSkL9VHY82yX1chH9.md)
**Location:** Badjo, Indonesia
**Workplace:** on site
**Employment type:** Full-time
**Department:** AYANA Komodo

[Apply for this job](null/view/560cf440-9148-4601-9d24-0f5ca7a4d4be)

## Description

-   Manage and oversee the daily operations of the spa, including staff scheduling, inventory management, and customer service.
-   Develop and implement strategies to attract and retain guests, including creating and promoting spa packages and special offers.
-   Ensure that all spa treatments and services are delivered to the highest standards of quality and professionalism.
-   Monitor and evaluate guest feedback to continuously improve the spa experience.
-   Train and motivate spa staff, providing coaching and guidance as needed.
-   Collaborate with other departments within the resort to ensure a seamless guest experience.
-   Manage the spa budget, including analyzing financial reports and making adjustments as necessary.
-   Stay up to date with industry trends and best practices, and implement new ideas and concepts as appropriate.
-   Handle any guest complaints or issues in a timely and satisfactory manner.
-   Ensure compliance with all health and safety regulations.
-   Contribute to the development and implementation of the resort's sustainability initiatives.

## Requirements

-   Having minimum 5 year experience in managerial position from 4 or 5 stars Hotel
-   Proven experience as a Spa Manager or similar role.
-   Excellent leadership and management skills.
-   Strong customer service orientation.
-   Ability to multitask and work in a fast-paced environment.
-   Excellent communication and interpersonal skills.
-   Knowledge of spa treatments and products.
-   Fluency in English, both written and spoken.
-   Experience in a luxury hotel or resort is preferred.